Consumer Reviews of Mohawk carpets
Popularity:
#7 of 18 brands of carpets
19% of customers recommend
197 reviews with a
2 average rating
-
Very Satisfied
32
-
Somewhat Satisfied
6
-
Neutral
6
-
Somewhat Unsatisfied
8
-
Very Unsatisfied
145
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com.
They do not necessarily represent the opinions of FlooringReport.com.
Date created: 2010-11-19
Name: Anonymous
Location: Woodstock, IL
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"The perfect balance of softness and durability"
I purchased some Mohawk Smartstrand carpeting approximately 3 years ago. Even though the carpet is technically a polyester, it feels softer than any of the other carpets out there. I needed to have "barefoot-friendly" carpeting in our living room. With having a dog, kids, and plenty of family get-togethers, I also wanted a carpet that would hold up to any type of spills and messes. The best part of the Smartstrand carpet is that I don't have to use any smelly cleaners on the spills; I can just use some warm water and virtually anything comes out. That includes mustard, wine, juice, you name it! I did have it cleaned by a company last year, I was told to do it every 18-24 months. It helped to refresh the carpeting and pick up any areas that were starting to look like a wear pattern, it looked brand new again. I would certainly recommend a Smartstrand carpet to anyone looking for a super-comfy carpet that can hold up to typical family traffic.
Date created: 2010-11-07
Name: Anonymous
Location: Vicksburg, MS
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"The worst carpet ever"
I've had Mohawk carpeting for a couple of years now and I absolutely hate it! Any time something is dropped or spilled on the carpet it stains. I have three kids and believe me something is always being dropped on it. I've tried to steam clean it but the stains just won't come out. I've tried doing it by hand with a carpet cleaner but when I do it just makes another stain from the cleaner! I have given up. The only plus side to this carpet is that it handles light from my living room quite well. My living room is bathed in light for hours and so far it has held up its color with no fading. I would not buy this brand again and I definitely wouldn't recommend this to a friend. I'm just going to have the carpet replaced but this time I will replace it with hardwood floors!
Date created: 2010-11-07
Name: Anonymous
Location: Annapolis, MD
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"Only Good Things To Say About Mohawk"
We've had our Mohawk Custom Weave for six months now. It replaced six rooms of water-damaged hardwood floors. Using Mohawk's Custom Weave Boutique, we were able to choose just the right style for each room without sacrificing quality or having to mix and match manufacturers or installers. The loop pile is very easy to keep clean. We've only had it professionally cleaned once, because we do alright on our own. In fact, the only trouble we've had with the carpet happened when we had a service come in to clean it: the epoxy had not bonded properly, allowing the pad and carpet to bunch up under the steamer. This, though, was attributable to the installation; the quality of the product itself has so far been just fine. I would absolutely recommend Mohawk to someone else, specifically for theit huge selection and decent price for the quality of the carpet. I would, however, have the installation double-checked.
Date created: 2010-11-07
Name: Anonymous
Location: Greenville, PA
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"My living room carpet"
This carpet was in my living room when I moved in over 3 years ago. It was one of the things that made me want the house. I love the color and how it hides dirt as I have 2 large dogs who ike to make a mess and also shed all year round. It has held up fairly well, however I dislike that it is starting to come "untangled." If I didn't have 2 large dogs that liked to play rough it would probably hold up even better.I had it professionally cleaned by Stanley Steamer and it looked much newer than when I first moved in! It smelled very fresh also. All in all I am quite satisfied. We are remodeling several other rooms in our house and would consider buying the same carpet again, and I have recommended it to a friend of mine who has a large long haired dog in her house.
Date created: 2010-11-07
Name: Anonymous
Location: Olathe, KS
Satisfaction Rating:
Somewhat Unsatisfied,
2 out of 5
Review:
"Avoid the berber!"
We finished our basement and had berber carpet installed approximately three years ago. When the carpet was first installed it looked great! We were very excited about how it gave the basement such a finished look and the installation seemed to go smoothly. Then, after a few months it started to show it's "true colors" so to speak. The fibers snagged easily and quickly began to look worn, the seams could easily be seen and the majority of the high traffic areas looked dingy. We haven't had the carpet professionally cleaned as we are not sure it would do any good. We have used home cleaners on some areas and they seem to work on small stains. We are not messy people and do not let our kids eat on the carpet. This type of carpet just seems to show every little speck of dirt. The carpet is not at all comfortable to lay on and we wish we had gone with something more plush. We decided to buy and install berber based on the recommendation of the carpet specialists we had visited with at several stores. All of them told us how well it held up and that it was great for family rooms or any high traffic area because of how well it would wear. Our experience has been the complete opposite and we will never again buy berber let alone recommend that a friend buy it. We may try another Mohawk product but we would be doing a great deal of research first to see how satisfied current owners are with the product.
Date created: 2010-11-07
Name: Anonymous
Location: Killeen, TX
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"Mohawk Smartstrand"
We have jsut recently had this carpet installed, as it is supposed to be pet friendly. We like that is is low maintanace, unlike shaggier type carpets. We have not had to have it cleaned yet, but should be easy, as we got an off brown color. So far i would definatly buy this brand again.
Date created: 2010-10-19
Name: Anonymous
Location: Raleigh, NC
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"Good for the Price"
We put new carpeting in our home 7 years ago. Having 3 kids, though older, we decided not to opt for the most expensive carpeting. Considering the price the carpet had held up reasonably well. Ours is a light beige color and doesn't repel stains but any stains we've accrued in the carpet have been very easy to remove immediately with cold or hot water and a cloth. They still look very new for having been installed for close to eight years as well. The carpet is comfortable against our feet as well. We had the carpet in our rec room steam cleaned recently and it looked like new again! I would definitely recommend this carpet to anyone not looking to spend a lot of money on new carpet but who wants quality. I'm impressed with how it has held up and would carpet my house with it again if we need to in the future.
Date created: 2010-10-18
Name: Anonymous
Location: Baltimore, MD
Satisfaction Rating:
Somewhat Satisfied,
4 out of 5
Review:
"It is what it is - A solid, decent carpet"
I've had this carpet for about a year now, and it's certainly an improvement over what we used to have to walk on before (a rather ugly, splotchy, gray affair). It was available in darker colors, which I still very much enjoy, (we have ours in a soft blue-gray), as that certainly enhances the aesthetic appeal of the interior, and helps reduce the visibility of the wear and tear. Unfortunately, it does seem to fray a bit easily on the sides, but that may have had to do with the installation more than anything. We haven't yet had it cleaned, so I am not certain as to how it holds up to that. While I can't say that it's perfect, or exactly what I would love, it is, nonetheless, a solid, decent product, and serves us well. I would certainly go this route again, and I wouldn't hesitate recommending it.
Date created: 2010-10-15
Name: Anna Gillispie
Location: USA
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"Wow"
The flooring was all I'd expect it to be. The texture was firm with a hint of soft.
Date created: 2010-10-14
Name: Anonymous
Location: Kansas City, MO
Satisfaction Rating:
Somewhat Unsatisfied,
2 out of 5
Review:
"Stained for life"
I've owned this carpet for 2 years. I like that it is comfortable to walk on. I also like that the colors are so earthy. I dislike that it is so susceptible to stains, and that it is so expensive. I have had to have it professionally cleaned and the stain didn't come out at all. I was very upset, it was just a mild stain and nothing happened. I would not buy this brand again, I had a very slight spill and it is stained for life. I would never recommend it to a friend, I was very easy on my carpet and it already looks old. The cleanability of this carpet is worthless, one little tiny stain and it's stuck for life. I've only owned it for 2 years and it already looks worn-out, as if I have had it for 15 years. I will never buy Mohawk carpet again.
