Novalis is an international manufacturer of luxury vinyl flooring with a variety of product lines. Based in different companies, Novalis has more than 25 years of experience in flooring, receiving awards for its products and extensive global initiative. According to the company website, a major goal is to provide quality customer service and attain international recognition.
Focused on residential and commercial flooring, Novalis offers a product line that is available in specialty retail and do-it-yourself home centers. The main categories are NovaFloor, NovaLock, NovaClic, and the Peel-N-Stick floors, with a number of specific collections for each. Planks designed to look like wood and vinyl tiles comprise the bulk of the products, and Novalis also offers grout and accessories.
Novalis was founded in Hong Kong in 1984 and two years later, established the initial vinyl flooring factory in China. In 1991, Novalis also became the first ISO9001 certified vinyl flooring factory in China before branching out worldwide in 1998. Headquarters for the North American market were established in Toronto, Ontario, Canada in 2001, expanding to the United States with a sales office in Charlotte, North Carolina in 2005 as well. Germany became the site of another sales office in 2007 and the company obtained ISO14001, FloorScore, and DiBT Certification in the year, 2010.
Customers will find several helpful sections on the Novalis website. The company offers product, installation, and maintenance information, download manuals, a store locator feature, and an email contact form. Other links to flooring websites are listed, including the American Society for Testing and Materials, Certified Floorcovering Installers, and the American National Standards Institute, and a frequently asked questions section provides an additional resource.