Consumer Reviews of Pergo wood floors

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Popularity:
#7   of 25 brands of wood floors

33% of customers recommend
2.5 of 5 stars 80 reviews with a 2.5 average rating
  • Very Satisfied
    22
  • Somewhat Satisfied
    5
  • Neutral
    0
  • Somewhat Unsatisfied
    2
  • Very Unsatisfied
    51

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

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Date created:
Name:
Location: The Woodlands, TX
Model: Hand Scraped Walnut PergoMax

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Disappointing results"
Purchased from Lowe's and had professionally installed. Many scratches in just one month. Cannot repair them. Box claims scratch resistant. No satisfaction from contacting Pergo. Lowe's website misleading with 3 stars for this. Do not recommend!


Date created:
Name:
Location: Ohio
Model: Engineered wood

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Garbage in a box, an installers perspective"
Pergo makes wonderful laminate floors, I install them all the time and have for over 15 years. That being said, do not buy their engineered wood product! 1) examine the wood. Pergo hardwood is porous and often seems to be poorly sanded . It is not smooth.. 2) the joints are poorly milled with dull equipment and the product doesn't install well. The board are often bowed and refuse to lay flat. It's plywood! How do you produce boat shaped plywood and sell it for tip dollar. Shame on you Pergo and Mohawk 3) Pergo does not produce matching trim pieces. Does your room have a doorway or where you planning on installing at the top of steps? Too bad. Pay they premium price and the people you bought it from will try to provide you with some sort of matching trim. It won't match, and it won't be right


Date created:
Name:
Location: lakewood, NJ
Model: Pergo Max Apple

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Why you shouldn't buy Pergo"
Redid my entire house 2 years ago with Pergo. Professionally installed. Don't buy this floor if you ever plan to spill some water, or have a baby bottle drip, or any other water hit the floor and remain un mopped within 5 minutes. Any place water stood more than 5 minutes the floor is delaminating and has become deformed. Its totally unacceptable from such an expensive product. There is simply no water resistance, if water gets in between planks which it will inevitably will. Save yourself aggravation and buy something else.



Date created:
Name:
Location: Buda, Tx
Model: Highland Hickory XP

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied, 4 out of 5

Review:
"Not for a big room"
I put this in my very large bedroom. It's very pretty! The only downside to putting this particular one in a large space is the pattern. Laminate is a "picture" and the hicknoory squiggles stood out too much. I would not recommend this pattern for a very large room. It's too obvious it's not real wood.


Date created:
Name:
Location: Jasper TN
Model: Laminate

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Doesn't work well and dog can take them off"
Do not buy this product! I've had mine for 3 years it's chipping and its starting to leave scratches where chairs and furniture are. I wish I had read more reviews on this product. It said lifetime guarantee...It's a lie!


Date created:
Name:
Location: Myrtle Beach, SC

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Dissatisfied home buyer"
Every drop of water will make this stuff buckle up. I bought a home in sc with these floors in lr/dr 5 years ago and now I need to replace the floors and this is going to be difficult with furniture in place. Horrible stuff. I would never recommend this product. House was $250,000. Should have held up.


Date created:
Name:
Location: KS

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"They forgot to say "Don't get it wet""
I've seen some shoddy products in my lifetime, but this has to win the award for worst, hands down. When we had the new house finished, the builder said they would install "hardwood flooring" in the kitchen. Being naive and having had real hardwood in the past, we were surprised when we ended up with this thin plywood stuff. Oh, it's really pretty. But, oh, when it got damp in the kitchen-who woulda though a kitchen floor might get damp?-it warped into unsightly bumps. Now disgusted, and facing a $5,000 replacement, I would cry, but for my realization that I forgot caveat emptor.


Date created:
Name:
Location: Hartland, Wi

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Don't do it!"
We remodeled our house two years ago and install Pergo flooring at that time. We absolutely love our new remodel job but absolutely hate our Pergo floor! We went with quality throughout and thought Pergo was durable, and quality as well. It is not! The floor is peeling, buckling and looking absolutely horrible after the proper installation was done. We reached out to Pergo and filed a claim which was denied. They do not stand behind their product. We were told Pergo must be in a humidity controlled environment which means running your air conditioner whenever it's warm and heating whenever it's cool. This is ridiculous if you ever like to have your windows open! My advice to you do not buy Pergo, do not buy Pergo, I do not I Pergo! This was the worst investment we ever made!



Date created:
Name:
Location: michigan

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Just plain Junk"
Installed this product 11 months ago, (actually the mill iron maple version). Love the look, but a waste of money. For mine I glued all the seems with a special glue to help keep moisture out of the seams. This has helped with errant water penetration. However still need to wipe up any water on the floor immediately. Living in Michigan (ie an area with snow)we basically keep a towel on the floor all the time to wipe up after ourselves and our dogs. This is a bigger inconvenience than I had expected, but I learned early that even with the glued seams water that sits more than a few minutes can start to cause bubble at the seams. But that is only on part of the story. Less than 2 months after install one of my boys dropped a bowl on the floor and immediate large chip in the surface, this was only from about waist high, Pergo's limited warranty did not cover this, then just last week a flashlight was dropped from less than waist height and two more chips in the surface. Based on my personal experience I am surprised Pergo is even on the market any longer.


Date created:
Name:
Location: Landenberg, PA
Model: Max

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Was sold by picture of lrg dog on box. Floors are a nightmare!"
Horrible product. Thought they were strong and wouldn't show dirt. Wrong! They immediately bubble up if something is spilled. They show every dog and human foot print. They peel on edges. We were one step away from buying hardwood. What a mistake!

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