Consumer Reviews of Pergo wood floors

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Popularity:
#7   of 25 brands of wood floors

33% of customers recommend
2.5 of 5 stars 84 reviews with a 2.5 average rating
  • Very Satisfied
    23
  • Somewhat Satisfied
    5
  • Neutral
    0
  • Somewhat Unsatisfied
    2
  • Very Unsatisfied
    54

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

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Date created:
Name:
Location: Pennsylvania
Model: American Era

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Don't waste your money"
Saved for years to have my kitchen remodeled and I installed Pergo Hardwood flooring. Worst decision ever. The floor nicks if you drop a fork on it. Any pebble will scratch it. Shoes scuff it. Had to put felt under all of the dining room furniture. Boards are separating after being installed for only 5 months. Makes me absolutely sick. Brand new kitchen with a substandard floor. I contacted Pergo and they cut and pasted their warranty section into their e-mail reply and told me that they do not cover abuse or excessive wear. I explained I only had the floor for 5 months and asked them to please send a representative to come look at the floor and they simply sent me the warranty disclaimer a second time and refused to back up their product. Recommendation is do not ever purchase Pergo Hardwood. Buy Bruce hardwood. I have a Bruce floor in my rec room and looks great after 10 years. I made a very bad decision to not purchase Bruce a second time.


Date created:
Name:
Location: Thompson Falls Montana
Model: Xl

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Do not buy"
Pergo flooring is junk. We had most of the down stairs and all the loft area professionally installed in our new home. The floor scratches easily and the seams are starting to warp. This is just from mopping regularly as it shows every footprint and dirt and is hard to keep looking clean. It's only been in for about six months. It will probably have to be replaced soon. Don't buy this junk.


Date created:
Name:
Location: Palm Coast, Florida
Model: Laminate - Applewood

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"The Best!"
We own an art gallery in Palm Coast, FL. Have had this flooring in for three years now. It has been the best thing for our gallery. We move sculptors around, people wear high heels, people come in with sand and mud sometimes and it really take a beating. It looks as beautiful today as the day we put it in. We didn't want to write a review for a few years to really see how the it looked afterwards. It is really beautiful.



Date created:
Name:
Location: Seattle

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Scrap"
I order through Lowe's 270sq Synthetic Flooring. After opened first box I notice few pieces board different length and some different color. Noway to accepting this. Opened second box and same things. Looks somebody from Pergo swept Flor and pick some scrap and put this to box. Newer see such bad quality product, with intention to sell to costumer. Returned to Lowe's and I got my money back, but I wast my time, I learned one thing that Pergo is worst product and will never buy again.


Date created:
Name:
Location: The Woodlands, TX
Model: Hand Scraped Walnut PergoMax

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Disappointing results"
Purchased from Lowe's and had professionally installed. Many scratches in just one month. Cannot repair them. Box claims scratch resistant. No satisfaction from contacting Pergo. Lowe's website misleading with 3 stars for this. Do not recommend!


Date created:
Name:
Location: Ohio
Model: Engineered wood

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Garbage in a box, an installers perspective"
Pergo makes wonderful laminate floors, I install them all the time and have for over 15 years. That being said, do not buy their engineered wood product! 1) examine the wood. Pergo hardwood is porous and often seems to be poorly sanded . It is not smooth.. 2) the joints are poorly milled with dull equipment and the product doesn't install well. The board are often bowed and refuse to lay flat. It's plywood! How do you produce boat shaped plywood and sell it for tip dollar. Shame on you Pergo and Mohawk 3) Pergo does not produce matching trim pieces. Does your room have a doorway or where you planning on installing at the top of steps? Too bad. Pay they premium price and the people you bought it from will try to provide you with some sort of matching trim. It won't match, and it won't be right


Date created:
Name:
Location: lakewood, NJ
Model: Pergo Max Apple

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Why you shouldn't buy Pergo"
Redid my entire house 2 years ago with Pergo. Professionally installed. Don't buy this floor if you ever plan to spill some water, or have a baby bottle drip, or any other water hit the floor and remain un mopped within 5 minutes. Any place water stood more than 5 minutes the floor is delaminating and has become deformed. Its totally unacceptable from such an expensive product. There is simply no water resistance, if water gets in between planks which it will inevitably will. Save yourself aggravation and buy something else.


Date created:
Name:
Location: Buda, Tx
Model: Highland Hickory XP

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied, 4 out of 5

Review:
"Not for a big room"
I put this in my very large bedroom. It's very pretty! The only downside to putting this particular one in a large space is the pattern. Laminate is a "picture" and the hicknoory squiggles stood out too much. I would not recommend this pattern for a very large room. It's too obvious it's not real wood.



Date created:
Name:
Location: Jasper TN
Model: Laminate

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Doesn't work well and dog can take them off"
Do not buy this product! I've had mine for 3 years it's chipping and its starting to leave scratches where chairs and furniture are. I wish I had read more reviews on this product. It said lifetime guarantee...It's a lie!


Date created:
Name:
Location: Myrtle Beach, SC

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Dissatisfied home buyer"
Every drop of water will make this stuff buckle up. I bought a home in sc with these floors in lr/dr 5 years ago and now I need to replace the floors and this is going to be difficult with furniture in place. Horrible stuff. I would never recommend this product. House was $250,000. Should have held up.

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