Consumer Reviews of Shaw wood floors
#16 of 19 brands of wood floors
17% of customers recommend
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Date created: 2014-10-09
Location: Corvallis , Oregon
"Lifting and peeling"
We had our new Laminate Walnut floors put in in February 2014. They are lifting and peeling. We had laminate floors for 20 years with no problem. The Shaw
floors look horrible after 6 months. We were told to use a certain
product and we did use that product. Had to pay an independent inspector
to come in an inspect our home. Shaw just covers themselves and does not
stand behind their product. I may hire an attorney! Do not buy Shaw
Date created: 2014-08-26
Name: Shirley Lempertz
Location: Winston Salem N.C.
Shaw Laminate flooring installed April 18th, 2014 in my Condo. No Pets,
single retired, used only recommended cleaning product 1 time. Hard to
get streaks up. This floor buckled before it was down 2 months. Was
running a dehumidifier and a/c due to n/c climate. Old floor was
Armstrong Laminate and was put down 4/2006, an excellent product.
Removed due to flooding from another unit early in January 2014. The
contractor and owner of company who sold and had it installed for me has
not cooperated at all. He has been a total no show at 3 different
scheduled visits. My next call will be to contact Shaw about my
experience but assume I am out of luck there too. Will not buy Shaw
Date created: 2013-09-11
Location: Alpharetta, GA
"Anderson Wood Flooring not as good since Shaw purchased the company."
We purchased Anderson flooring in 2001. In 2012 we had water damage and
they needed to be replaced. The new Anderson product line after Shaw
bought the company did have one very similar. Once it was installed, the
fit from board to board is not as flush as the original product and the
finish appears to be a plastic coating over the wood veneer. It does not
feel as much like a wood floor. Difficult to clean with recommended
cleaner and some areas no shine. Dull and fogging over.
Date created: 2013-07-18
Name: JD Monk
Location: Sherman, TX
"Do NOT buy Shaw flooring!"
Purchased Shaw laminate flooring from Gold Star Carpet One in Denison,
but had my own installer. After about 2 months the boards began peeling
at joints. Called Gold Star - "Shaw inspector will come out." An
"inspector" did - his findings? "Floor not level to within 1/8" every 6
feet" "spans 53 feet without a transition strip" (diagonal runs length
of open area) "installation(over tapping)bad" "moisture reading at bad
places high" - a full 9 pages of bs ... (note: a discontinued Pergo
flooring with no problems after over 5 years was replaced because we
were adding wood floors to bedrooms - should have gone "closest match"
and used Pergo flooring)
Date created: 2013-07-15
Location: Durham, NC
This flooring was what was offered through our builder. It came with a
one year warranty through them and seemed to be very nice in the model.
Less than a month after instillation however the vainer started to warp
and peel off of the backing. It cracks at the drop of a hat. It can't be
refinished and has begun, after less than 4 months, to show years worth
of wear. We've had the builder replace 4 boards already and will have to
have another replaced this week. It's not worth the money!
Date created: 2013-03-30
Name: R. McCarthy
Location: Urbana, IL
"What a waste of money!"
To begin with, we ended up not using the wood in our master because
there were so many in the boxes that were flawed and not able to use.
One year later, the floors look like they have been down for fifteen
years. Unreal how easy they scratch and dent. Very soft! Four years
later and they are yellowing. We are very sorry we were talked into
buying this flooring and it was not cheap! I think it was flawed and the
company should repay the money.
Date created: 2013-03-21
Name: Jimmie Dean
Location: Belleair, FL
"Unable to clean"
We bought our flooring from the Carpet store in St Petersburg, Fl. They
call it a piano finish. It has to be cleaned every time it is walked on.
Barefoot, shoes or socks. We cannot believe they would make a product
you cannot walk on. We asked the sales lady if it showed traffic prior
to buying it. We even stepped on a sample, but it was in poor lighting.
Shaw sent an adjuster who said it was the cleaning products we use. We
only use Bono as suggested by Shaw. It will now cost us three times the
money to replace it. I would never buy a Shaw product again. They do not
stand behind their product.
Date created: 2013-02-23
Name: C. Luvender
"Shaw Epic Windsor Walnut is TERRIBLE"
We had this hardwood engineered flooring installed less than 3 years ago
and it looks like a 20 year old foor. It sratches through the top layer
and leaves white scratches. It is advertised as pet and kid friendly
which it is not....perhaps false advertising? We have a 25 lb dog and
there are scratches everywhere. Our installer said it was the worst wear
on a floor they had ever seen. Note we have had hard wood floors before
and only had to recoat once in 15 years, so we are not new to the care
required. Beautiful to look at initially, but a total waste of money.
Date created: 2012-12-19
Name: lesia mchugh
Location: holland, ohio
"Has anyone received satisfaction on the poor shaw laminate products or are you still trying ??"
Shaw laminate flooring has bubbled and the edges have cupped upward, the
gaps between the boards are growing and the shaw inspector says "those
are reasonable" multiple scratches everywhere on the floor. They said
that is not there fault also. The warranty questionable about what is
normal and floor board gaps? Is anyone getting satisfaction??
Date created: 2012-11-12
Name: Brian Bogges
Location: Santa Rosa, CA
I have an engineered shaw floor. It dents easily and is delaminating, to
top is peeling off. I had a Shaw rep come to my house and test the
floor. He found 16-18 % of moisture in only (1) area of my house . The
other readings were in the range from 8-9.6% range. But they deny any
responsibility for their defective floor claiming excessive
moisture.? How can this be it is peeling were no excessive moisture
was found? Don't buy Shaw flooring!