Consumer Reviews of Shaw wood floors
#22 of 25 brands of wood floors
14% of customers recommend
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net.
They do not necessarily represent the opinions of Flooring.net.
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Date created: 2016-01-30
Name: ron methvin
I'm a gen contractor and use a lot of laminate flooring. I decided to
use Shaw laminate in my home. Picked one we liked and installed about
1000 Sq ft. After 3 years of using a recommended Swifter 3 times a week
the entire floor began to warp. Shaw said too bad this is water damage so
we won't do anything.
Date created: 2016-01-26
Location: Colorado Springs, CO
"Laminate = Not good ?"
Looks good... in a photo or from a distance. Gaps everywhere and very
easy to scratch. Installer has come out to fix gaps once. Does this
stuff shrink after install?
I would never buy this product again.
Date created: 2016-01-18
"Would not recommend Shaw flooring"
Installed Shaw laminate flooring 6 monthes ago. Have denting issues
where our kitchen chairs sit. Any water or liquid that is spilled on
floor seems to leaving a water stain that can not be cleaned up. Floor
has never looked clean always had a film. Company was contacted about
issue in our kitchen. Seems Shaw will not stand behind their flooring.
It was always my dream to have wood flooring all over my home. Now we
are stuck with this mess. I would not recommend this flooring.
Date created: 2015-12-21
Name: Nancy Dierks
Location: Armour, SD
"Worse flooring ever"
Don't buy! I spent a good deal of money installing into my entire home.
The floor is streaky looking and never looks clean. I filed a complaint
which they denied. The independent person that came out said they was a
coating on the flooring. Shaw denied saying it was the cleaner I use,
the one they recommend! My new house looks like crap because of this
nasty flooring. Buy Pergola. I had that in the past and it was promo!
Date created: 2015-12-05
Name: p long
Shaw laminate is supposed to have great warranty but does not. Laminate
is only 3 years old and is buckling over entire floor in different
spots. Flooring company filed and they denied saying we put something on
the floor to cause it. Have never used any type of water on this floor
but they still deny claim and refuse to come look. Only going by
pictures. Horrible customer service. Don't use whatever you do!
Date created: 2015-09-10
Name: D. Bass
Location: San Antonio, Tx
"Caution do not use Shaw"
The floor looked nice despite the "hand scraped" boards all look alike.
It is engineered wood. The top layer was thicker as advertised so that
it could be "refinished" if later desired. After 5 years on a 50 year
warranty the top layer starts to come apart from the rest of the floor.
Shaw will not come out and look at the floor and stated that it must
not be their floor. I had ordered an overage just in case something
happened that the floor needed repair. I sent pictures of the boxes of
extra flooring and of the back of the individual board. They state
"made in China" in spite of the fact that Shaw states "American made".
They then stated that I must have done something to it. I have used
Shaw carpets and been pleased. But their treatment of this defect will
keep me from ever buying their products again. They do not stand behind
Date created: 2015-09-06
Location: Lady Lake, Fl
"I love my Shaw Engineered!"
My 2000 sq feet of Shaw Hudson Bay Schoolhouse engineered hickory floor
installed 22 months ago on a slab in our Florida home is gorgeous. We
are building another home and will use it again. The Schoolhouse color
is a medium to dark chocolate brown and the texture has some open
graining, giving a more rustic look. I matched the floor to dark brown
stained cherry kitchen cabinets and the store sample represented what
was delivered and installed. I heartily recommend this Shaw floor.
Date created: 2015-08-15
Name: P. WOOD
Location: huntsville, al
"Do not use"
Before you waste your money on Shaw flooring, come and look at the wood
they used in my home. Forty boxes, maybe twenty usable boxes with no
marks in the wood. At a cost of $4500.00 I get to look at spots in the
wood. They would not come to my home and look, they said the sample did
not have the marks and mine was just in the wood naturally. Do not buy
this product, they don't back their product and they don't care. It
really is sad. Beware, the sample does look fine.
Date created: 2015-08-13
Name: M. Lawson
Location: Northeast PA
Caution if selecting Shaw manufactured hardwood if your home has many
windows. The sample was beautiful but when placed throughout my
entire home with many windows in each room, the wood looks like
plastic. On multiple occasions visitors have asked if the Shaw wood
floor is laminate or ceramic tile. Particularly after
the cost involved.
Date created: 2015-06-18
Location: charleston wv
The wood is beautiful. 28 boxes full of well made planks with only a few
rejected for imperfections. My installers described it as easier to fit
than other brands.