Consumer Reviews of Schon wood floors
#5 of 25 brands of wood floors
37% of customers recommend
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net.
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Date created: 2016-07-24
Name: John Williams
Model: Engineered Flooring
"Very poor slats election in cartons"
The wide variations in each box leaves a lot to be desired when the
installers have no idea of decor. They pull a slat, they put down the
glue, they slap on the slat.
We should have waited three more weeks to purchase the flooring from a reputable manufacturer.
Completely and utterly dissatisfied with flooring.
Date created: 2016-06-12
Name: Rachael Provost
Location: Austin Texas
Model: Engineered Carbonized Bamboo
"Love our Bamboo Floors"
So far we love our Schon Engineered Carbonized Bamboo flooring from
Lumber Liquidators. They installed the floor and I have no complaints
with the exception of one area that is a little bouncy. We had it
installed floating on an above grade concrete pad. They leveled the
floors in the areas needed, checked the moisture requirements and did a
wonderful job. I love this flooring because it is wide plank, we were
told it is much harder than oak, the color is gorgeous and it looks
amazing. The only dislike I have is one small area by the bedroom which
is a little bouncy (which I am told is not uncommon in floating floors).
We have had it installed for several months and it is wearing well even
with our two small dogs who love to race around the house. We use Bona
or the Lumber Liquidators brand cleaner and I vacuum or dust mop as
needed (more often because of the pets). If this floor continues to look
as beautiful as it is and holds up as well as it has I would definitely
purchase it again. This is a 7000.00 investment that we hopes will last
a long time. Thank you Lumber Liquidators for all of your help and
Date created: 2016-03-07
Name: Clayton Lee
Location: Los Angeles, Ca
Model: Engineered Hardwood
"You get what you pay for"
We bought nearly 2000 square feet of this at around $4/square foot (now
they are about $2/square foot) and followed all guidelines on how to
install in terms of nail/glue down and using the correct underlayment to
protect from moisture. We also got this wood because it was resistant to
humidity, which we wanted, and turns out that the flooring is not
staying and is getting warped over time. Also, a drop of a fork,
literally, will dent the floor. They look great from afar but I
recommend people stay away. Easy to ding/scratch and warp.
Date created: 2015-11-08
Location: Westminister, CA
"Almost made the same mistake"
Thank you - to all of you who took time to write honest reviews about
Schon and LL. I almost bought it. I asked many questions at the store
and found out they contract out the installers, and any issues with
installation have to be dealt with by the installation company not LL. I
asked about product warranties, the guy said they would send someone
out and assess cause of problem. He then stated three reasons it might
fail - all the customers fault (wrong chemicals, spills and dropping
something). If it were truly a manf. defect they would replace or
repair. It was obvious to me that their position is to blame the
customer. In fact the sales person acted offended that I was asking
However, even after all that, the price for the 5" hickory was still persuasive and I thought I would install it myself. That was until I read all these reviews! NO Way! Thanks again to all you who posted reviews. I am sure there are many more similar cases.
Date created: 2015-10-18
Name: Gretchen Lang
Model: Engineered Walnut
6,000$ Wasted. I will not sell or even give this wood as a donation with
a huge warning of the terrible quality. As others have said LL will not
stand behind the product. My very handy husband laid the flooring. As he
was putting the flooring down the kids, chairs, shoes, you name it
scratched the flooring so terribly that within 6 months he tore the
entire 600sq ft out. Lucky for us (haha) we still have 700 sq feet in
boxes. He stopped laying it because of the quality. While I dealt with
LL to see if they would stand behind it. No! And then our time of return
had passed and they wouldn't take back the unused boxes either. So
embarrassing when guests would come over and see the "new" floor. They
old floor we were replacing (engineered Walnut by Shaw -no longer made)
Looked so much better after 8 years of 3 boys and 2 dogs! No problems
with that flooring (not purchased through LL). We were replacing
carpeting with the new flooring and needed to put down all new since we
thought we had found a cost effective way to floor the whole first
level. HaHa! Dealing with LL was a nightmare! Professional flooring
guy came out and said -terrible quality! Going to write us a note if we
decided to take them to court.
Date created: 2015-09-29
Location: north carolina
I have just purchased Schon floors for my entire house. Has anyone put a
coat of polyurethane on it?
Date created: 2015-01-31
"Worst product in the world"
This is the worst product I have ever worked with! It scratches, dents,
and streaks. I have never seen anything like this. Good luck to anybody
who uses this product.
Date created: 2014-09-21
Name: Joseph M Coelho
Location: SAN Antonio Texas
Model: Engineered Wood
"First Time Completely Satisfied"
Very nice product to work with. First time installing engineered wood.
After I figured out how to cut the planks to reduce waste it was great
to install. The finish is wonderful. Great product. The staff at Lumber
Liquidators were very knowledgeable and supportive through out the
Date created: 2014-05-19
Name: P Lengyel
Location: Dover, Ohio
"Surprised by negative reviews"
I had Schon flooring (floating floor) installed in my basement. (~1,000
sq. Ft.) We installed the light maple flooring. It has been about 18
months since install, and I have not had any problems with wearing or
installation. I have traditional hard wood floors in my house, so I can
compare. This is not a product for high traffic areas like entrance
ways. People need to use some common sense when selecting the room and
finish type with this product. Does it scratch. Yes, but all hard wood
floors scratch even traditional 3/4 stock. Also the darker the finish
the more it will show scratches. The product is great, hold up well, and
is easy to clean.
Date created: 2014-02-14
Location: North Dakota
"Hickory scratches and marks easy"
I replaced 2,100sf of flooring in my home with Schon engineered hickory.
It was very easy to install and looked awesome until we actually started
using it. Within the first 2 weeks we noticed several scratches and
gouges. Whatever you do, don't drop anything like a pot or pan because
it will leave a mark. I've had to place felt pads under every piece of
furniture so they don't gouge it. The wood is very soft and the finish
is terrible. I do not recommend this flooring at all!