Consumer Reviews of Mullican wood floors

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Popularity:
#13   of 26 brands of wood floors

27% of customers recommend
2 of 5 stars 66 reviews with a 2 average rating
  • Very Satisfied
    16
  • Somewhat Satisfied
    2
  • Neutral
    0
  • Somewhat Unsatisfied
    3
  • Very Unsatisfied
    45

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

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Date created:
Name:
Location: Fall Branch, TN

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Loving my Castillian Stone Floors!"
Just installed Castillian Stone engineered floors in my house, very happy with them! Modern color!


Date created:
Name:
Location: New York

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"The worst"
My husband and I purchased out first home, so excited to make it perfectly our own. We purchased Mullican floors after our first choice, Mercier, could not arrive on top to finish our project. I so despertaly wish we had gone with a different brand. The floor boards do not line up, leaving gaps in between the boards that are very noticeable. I can fit small particles of food. There are small cracks and dents on the boards, making them look like they've been around for >25 years, when really we just installed them 3 months ago. I am petrified of cleaning my floors, in the fear of making the cracks worse. I'm so dissatisfied with this product, I would never buy or live in a home with mullican floors again.


Date created:
Name:
Location: New Jersey

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Awful product"
We ordered 850 sq feet of hickory 5 inch planks from Mullican. We have had nothing but problems with the floor. For starters there are spacking issues one side of the plank is 5 inches the other is 4 3/4 this leaves gaps in the floor. Another issue we have is the color of the planks a lot are way lighter then the color we ordered. And lastly the worst issue is that it chips and splinters. When i go to clean it the mop or swifter gets snagged and chips off a piece of the floor. We obviously filed a claim with them that got denied. We will be taking legal action now to try and get our money back. We had an inspector come look and he says that there is a definite manufactory issue, even still they deny any problems with their product. Please so youself a favor and go with a better company. It is a shame because we went with mullican because it is manufactured in America. You would think they would want to satisfy their customers and correct their faults. I am an extremely dissatisfied customer and will do everything I can to fix my issue.



Date created:
Name:
Location: Waterloo, IL
Model: Muirfield 3/4 harwood

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"We love our flooring!"
We built our home in 2009 and purchased approximately 1600 sq. feet of Mullican 3/4" prefinished hardwood flooring, (NOT engineered flooring.) We have Muirfield, Hickory with Provincial stain. As I write this review, our floors are approaching their 9th Birthday and we have not had any real issues come up with this flooring. First and foremost, it is beautiful, real wood flooring with a gorgeous, glossy finish which I love aesthetically but also for the durability the finish provides. I've had one corner of one plank chip slightly and honestly, that has been the extent of anything negative. The floors were delivered to our home and allowed to sit a few days and acclimate before installation. The installer had no problems during the actual installation. They went down without a problem and again, were absolutely beautiful when he finished. For photos visit my Instagram page wowilovethat. The floors are easy to clean with Bona Hardwood floor cleaner and the finish has not worn at all in the 9 years we've had them. And one last thing to add; I have a very particular husband and I questioned him before writing this review. His feelings were no different from mine. We would definitely purchase Mullican Flooring again. I hope this has been helpful.


Date created:
Name:

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied, 4 out of 5

Review:
"Lovely floor"
This is lovely, good quality wood flooring. I find it very amazing that people forget they have wood flooring and start expecting it to behave like vinyl or ceramic flooring. Yes, it will get mild marks and scratches, ours did after movers moved our furniture in the house but that is expected. I want my flooring to behave the way it should. It is a good quality floor. I just love walking into my house.


Date created:
Name:
Location: West Columbia SC
Model: Hillshire Oak Saddle

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Stay Away from Mullican"
I had Mullican Flooring installed in my new home by Essex builders 3 years ago. I have had nothing but problems with the floor. Planks were splintering and cracking 2 days after we moved in. We were told this was durable flooring by the builder. Planks have continued to crack, and even after a letter that supposedly guaranteed the 25 year warranty, the rep has refused to continue to repair. The floor in my hallway looks like a patchwork quilt due to the number of inferior planks that have been replaced. He states cracking planks are from normal wear. (in a corner non-traffic area) I have tried calling the company directly, but I am caught in an endless phone tree. If your builder uses Mullican Flooring, get another builder. I have invested in a home that I planned to live in for the remainder of my life, and I have over 2000 square feet of cracking, disintegrating flooring. It should be illegal to sell this flooring. Last but not least, the 25 year warranty is a joke. Mullican doesn't back its warranty.


Date created:
Name:
Location: Michigan

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Love it!"
We had Mullican wood flooring installed by our own installer. He did a fantastic job, which is key to being overall satisfied with our flooring... but the flooring itself is awesome. It looks brand new even after three years. We care for the flooring as directed by the manufacturer. None better. I don't know about these other reviews of unsatisfied customers... you do need to care for your flooring like anything else and maintain it. And it is easy to keep clean. As I mentioned, installation by a professional is also key. Thank you Mullican for an awesome product.


Date created:
Name:
Location: Lexington, SC
Model: Oak Bridle

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Worst wood floor ever!"
Worst floor in the world. We bought the house with this floor in it and first time walking on it caused splinters in my socks. Noticed that there are cracks in floor that are various sizes that no one will fix. House builder Essex Homes wont fix them, installer wont fix them and Mullican wont fix them. Mullican says my dogs did it. The flooring under the kitchen island is splintering and my dogs did it??? Terrible experience and suggest all to stay away from Mullican!



Date created:
Name:
Location: PA
Model: 21071 Nature (Hickory)

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Devastated with quality"
Just had over 2,000 square foot of this flooring installed in my home. The install was difficult as the boards were not consistent in heights or widths. The boards did not fit together well, and as a result there are large gaps in many areas. Many ends are raised and uncomfortable to walk on with bare feet. Also, many boards had splits on the surface, as well as damaged edges. This product was sold as first quality from the distributors. Run from this product!! My husband and I are retiring, and were hoping to install a floor that we could enjoy for may years to come. It may look good on the sample board, but save yourself a lot of grief and buy something else.


Date created:
Name:
Location: Chicago, IL
Model: Muirfield Prefinished Solid Wood

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Poor quality finish"
I am the 2nd buyer of the home, and the warranty was not transferable. This in itself is ridiculous for a 25yr residential warranty! The finish on the floor literally began peeling off in any traffic areas. The stain simply did not penetrate the wood to any degree. You could scrap the stain off with your fingernail. As an example, I put blue painters tape on the floor and could not believe the finish pulled up when I removed the tape. My personal opinion is the floor was sanded with too fine of a grit and became "glazed" and as a result the wood, would not let the stain penetrate.

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