Consumer Reviews of Mullican wood floors

Mullican flooring logo
Popularity:
#14   of 26 brands of wood floors

25% of customers recommend
2 of 5 stars 62 reviews with a 2 average rating
  • Very Satisfied
    14
  • Somewhat Satisfied
    2
  • Neutral
    0
  • Somewhat Unsatisfied
    3
  • Very Unsatisfied
    43

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

Read more about Mullican wood floors
1234567Next >>

Date created:
Name:

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied, 4 out of 5

Review:
"Lovely floor"
This is lovely, good quality wood flooring. I find it very amazing that people forget they have wood flooring and start expecting it to behave like vinyl or ceramic flooring. Yes, it will get mild marks and scratches, ours did after movers moved our furniture in the house but that is expected. I want my flooring to behave the way it should. It is a good quality floor. I just love walking into my house.


Date created:
Name:
Location: West Columbia SC
Model: Hillshire Oak Saddle

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Stay Away from Mullican"
I had Mullican Flooring installed in my new home by Essex builders 3 years ago. I have had nothing but problems with the floor. Planks were splintering and cracking 2 days after we moved in. We were told this was durable flooring by the builder. Planks have continued to crack, and even after a letter that supposedly guaranteed the 25 year warranty, the rep has refused to continue to repair. The floor in my hallway looks like a patchwork quilt due to the number of inferior planks that have been replaced. He states cracking planks are from normal wear. (in a corner non-traffic area) I have tried calling the company directly, but I am caught in an endless phone tree. If your builder uses Mullican Flooring, get another builder. I have invested in a home that I planned to live in for the remainder of my life, and I have over 2000 square feet of cracking, disintegrating flooring. It should be illegal to sell this flooring. Last but not least, the 25 year warranty is a joke. Mullican doesn't back its warranty.


Date created:
Name:
Location: Michigan

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Love it!"
We had Mullican wood flooring installed by our own installer. He did a fantastic job, which is key to being overall satisfied with our flooring... but the flooring itself is awesome. It looks brand new even after three years. We care for the flooring as directed by the manufacturer. None better. I don't know about these other reviews of unsatisfied customers... you do need to care for your flooring like anything else and maintain it. And it is easy to keep clean. As I mentioned, installation by a professional is also key. Thank you Mullican for an awesome product.



Date created:
Name:
Location: Lexington, SC
Model: Oak Bridle

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Worst wood floor ever!"
Worst floor in the world. We bought the house with this floor in it and first time walking on it caused splinters in my socks. Noticed that there are cracks in floor that are various sizes that no one will fix. House builder Essex Homes wont fix them, installer wont fix them and Mullican wont fix them. Mullican says my dogs did it. The flooring under the kitchen island is splintering and my dogs did it??? Terrible experience and suggest all to stay away from Mullican!


Date created:
Name:
Location: PA
Model: 21071 Nature (Hickory)

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Devastated with quality"
Just had over 2,000 square foot of this flooring installed in my home. The install was difficult as the boards were not consistent in heights or widths. The boards did not fit together well, and as a result there are large gaps in many areas. Many ends are raised and uncomfortable to walk on with bare feet. Also, many boards had splits on the surface, as well as damaged edges. This product was sold as first quality from the distributors. Run from this product!! My husband and I are retiring, and were hoping to install a floor that we could enjoy for may years to come. It may look good on the sample board, but save yourself a lot of grief and buy something else.


Date created:
Name:
Location: Chicago, IL
Model: Muirfield Prefinished Solid Wood

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Poor quality finish"
I am the 2nd buyer of the home, and the warranty was not transferable. This in itself is ridiculous for a 25yr residential warranty! The finish on the floor literally began peeling off in any traffic areas. The stain simply did not penetrate the wood to any degree. You could scrap the stain off with your fingernail. As an example, I put blue painters tape on the floor and could not believe the finish pulled up when I removed the tape. My personal opinion is the floor was sanded with too fine of a grit and became "glazed" and as a result the wood, would not let the stain penetrate.


Date created:
Name:
Location: tyler, texas
Model: Hillshire-oak shade

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Don't buy mullican: 4 month claim no resolution"
I have a 25 year relationship with my installer, I picked the Hillshire oak suede the ends and sides are rough and not stained. you can see the outline of each board and the ends light up when light is put one the floor. You can see the rough cut bevel-can't call it a bevel. It did not fit and you can see gaps. I filed a claim with mulligan because Trinity Hardwood Distributors did not respond to my installers claim. Four months later after inspector came and blamed on installation. It is not, they have admitted. Their solution was to stain each end of the plank and sides where needed. Thats nuts. Don't buy mulligan or any floor sold by Trinity Dist. in Dallas


Date created:
Name:
Location: Charlotte, NC
Model: Maple Capuccino

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Aweful experience"
Just awful! We are building a new construction home with 2400 sqft flooring. We purchased the Maple cappuccino pre-finished solid hardwood floors and the first batch was "bad milling", the installer said he refused to warranty such a poorly made wood floor so the company said they would send us a "new batch". Come to find out, 2 weeks later the same 2016 batch was delivered to us and again horrible milling. The rep from the company came out and promised it'll be resorderd but with extra QC "quality control" and they were pulling it from a 2017 batch and one week later again, it was an aweful batch. The tongue and grove were spit, they werenít milled correctly there were gaps. What really ticks me off(besides loosing almost a month on the progress on our home), is that the rep swore this company sells "21million" in wood a year and no one else has complained. Well, in retrospect, Iím now reading these reviews and we are not the only ones with such an aweful product. Obviously the crafmanship and the milling in this company is second class and they misrepresented their product in their marketing. Very poor quality and NO quality control. Needless to say, I'm so disappointed with this product and will never buy nor recommend them again. The local flooring company will not promote them either. Buyer be aware. We ended up with Mohawk.



Date created:
Name:
Location: Chardon Ohio
Model: Quail Hollow

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Love it and want more"
Our daughter installed almost 2,000 sf over 8 years ago, 2 teenagers, parties with their sports team mates and always a dog around and still looks good. Four years ago we decided to installed the same product in our family room, bedroom, hall and foyer. we are very satisfied with the product and looks good after a cleaning of a mild solution of white vinegar and water. We are now thinking about the dining room.


Date created:
Name:
Location: Altoona, Pa
Model: Hillshire

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Disgusted customer"
I had this engineered hardwood flooring installed in 2014. I am writing now because I am literally at my wits end! I have tried everything from Bona to making my own cleaner. Nothing works! As quickly as you clean it it is spotted with footprints! Over the counter cleaners leave build-up that is impossible to come off. And to top it off everything dents/ scratches it. You can't drop anything or have even the smallest dog or cat because it scratches. I highly recommend not considering this floor. I thought it would outlive me. I was wrong!

1234567Next >>

Find Flooring Installers
My zip code is:
How to Buy
Flooring Reviews
Flooring Materials
Flooring Brands