Consumer Reviews of Mullican wood floors

Mullican flooring logo
Popularity:
#16   of 25 brands of wood floors

21% of customers recommend
2 of 5 stars 47 reviews with a 2 average rating
  • Very Satisfied
    10
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    3
  • Very Unsatisfied
    34

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

Read more about Mullican wood floors
12345Next >>

Date created:
Name:
Location: Robbinsdale
Model: Dark Walnut

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Would not stand behind product"
Redid an entire floor of our home in this product. Had a reputable distributor go to bat for us with Mullican when it was learned that the finish was lifting off of the planks. Shameful response on the part of Mullican.


Date created:
Name:
Model: Quail Hollow

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Horrible quality"
Paid extra for an upgrade to Mulligan Quail Hollow hard wood and have had nothing but trouble with the floors. Squeaks, pops, and board separation in all installed areas. Avoid this company like the plague!


Date created:
Name:
Location: Charleston,SC

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Peeled, holes, falling apart"
I had Mullican saddle oak flooring installed in the entire downstairs of my home less 2 years ago. The wood has literally peeled of the planks, there are holes that have developed in some of the boards, the flooring is absolute crap! I called the installation company repeatedly for months who told me they had to contact the manufacturer I.E. Mullican and someone would get in touch with me. After 6 months, an independent flooring inspector came out and agreed that the wood was literally falling apart. Not normal wear and tear! Of course Mullican disagrees and is refusing to honor the 30 year warranty on the floors. Will never purchase this brand of flooring again and now working with the installer to try to get this crap pulled up and a new flooring installed by a different manufacturer. Really wish I had the extra funds to sue this company, but need floors to walk on.



Date created:
Name:
Location: Circleville, OH
Model: Oak Glacier

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Buyer beware"
We recently installed about 1500 square feet of 5" hardwood floors made by Mullican. I wish we would've found these reviews before we bought because they are all dead on. There's an unacceptable amount of waste (about 30%for us), it's very splintery, and there's a huge milling problem resulting in boards that are thicker in height, wider, or skinnier. You can imagine the installation nightmare as a result of the milling issues. There's also a significant issue with consistency of color. Once installed, they snap and pop when you walk on them. I couldn't, and would never, recommend these floors to anyone. I would be very diligent in reading reviews before purchasing Mullican flooring.


Date created:
Name:
Location: Columbus, Ohio
Model: Mullican Castillian Oak Glacier

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Run, run away from this product..."
I wanted a very light, neutral colored floor and thought I'd found my dream floor in Mullican Castillian Oak Glacier. I ordered 65 boxes and let it acclimate the appropriate amount of time in my home before installation. There obviously isn't quality control as about 20% (yes, you read that right) was waste product that couldn't be used. The reasons were varying - color, holes, missing tongues, warpage, blah, blah, blah, blah, blah! I would very carefully read all reviews on various flooring before making the decision to buy Mullican. I understand there will always be something in a box that's not usable but their quality is completely unacceptable. 20% waste is ridiculous. There's also squeaking that wasn't in the sub floor before installation. I'm stuck with this floor but you don't have to be - Beware!


Date created:
Name:
Location: Scottsdale, Arizona

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Horrible Floors"
Put in about 1000 square feet of flooring. Has a haze on it and an uneven finish that looks horrible in any light. Scratches with any type of movement, I mean even with sneakers. Tried to get some input from the company and local rep. Total waste of time.


Date created:
Name:
Location: New castle pa

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
" Bad hardwood floor"
Horrible floor do not buy this brand it scratches and chips with everything you do.


Date created:
Name:
Location: Upstate New York
Model: Prefinished solid

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied, 2 out of 5

Review:
"Very poor customer service"
If you are the type of person that expects even a whisper of customer service or any kind of product related information... Run don't walk. I had trouble finding a product that they manufactured for Lowes (after installing 1200' of the stuff). And they could not even grant me a response E-mail. This after at least 4 attempts pleading for help. Cost me a good customer... I will never again buy from Lowe's or Mullican. I am going back to basics- hometown store/reliable supplier.



Date created:
Name:
Location: Johnson city
Model: Hand Scrape

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Sculpted with machine and not hand scraped."
Mullican flooring is a complete joke they false advertisement they say the hand scrape is "true" hand scrape. Well let me set the record straight it is not true hand scrape. It is sculpted with a machine all hand scrape products are done by machines they lie the sculpt looks horrible the stain does stick. If it does stick I promise you it with start chipping of in 2 months. Do not buy from this company all they care about is ripping you off and that is exactly what will happen.


Date created:
Name:
Location: Dallas, Tx

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Do not use 50Floors or Mullican"
I don't know which is worse... 50 Floors, who only uses Mullican, or the product. We have been dealing with both companies for 5 months. After spending $10,000, I still have a mess! My floors immediately started peaking. I was told to give them a month to settle. At the end of the month, the whole house was a mess. A rep. From 50Floors and one from Mullican. They did moisture tests and determined that was not the problem. They agreed it he wood was defected. They ordered more wood and 21/2 weeks later came to install it. The workers were here, the wood was here, and they were ready. They decided to do another moisture test and determined we had to much moisture! Moisture causes cupping, nit peaking. We paid $250.00 dollars to have our house tested for leaks, and there were none! Now we are waiting for resolution! The wood looks cheap. Drop one tiny thing on this and it chips. Do not use 50Floors or Mullican!

12345Next >>

Find Flooring Installers
My zip code is:
How to Buy
Flooring Reviews
Flooring Materials
Flooring Brands