Consumer Reviews of Tarkett synthetic floors

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Popularity:
#9   of 11 brands of synthetic floors

6% of customers recommend
1.5 of 5 stars 44 reviews with a 1.5 average rating
  • Very Satisfied
    1
  • Somewhat Satisfied
    2
  • Neutral
    2
  • Somewhat Unsatisfied
    4
  • Very Unsatisfied
    35

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

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Date created:
Name:
Location: Bradenton Florida USA
Model: Transcend

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied, 2 out of 5

Review:
"After 2 year use review"
We had this flooring professionally installed over two years ago for our office. Our office doesn't have heavy traffic so in most places it looks as beautiful as the day we had it installed. My issue with the flooring is under the desk where the chairs roller are. Even though we purchased special wheels for vinyl flooring the floor has been scratched and has dulled over the two years of use. I would not recommend this floor as it scratches very easily. The floor cleans well.


Date created:
Name:
Location: Indiana
Model: Occasions Collection

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Junk, coming apart"
My aunt picked out this flooring and I installed for her. This floor is junk! Kept coming apart at seams. I would get one row done and start on next and every time I would put in a piece the previous row would come unlocked. I have installed several floors in past and never had this much trouble. Will be tearing this floor out and installing something else.


Date created:
Name:
Location: North Dakota

Satisfaction Rating:
3 of 5 stars Neutral, 3 out of 5

Review:
"Glad I read these reviews before I purchased"
After going into Menards, I saw the Tarkett escapade vinyl plank flooring and thought this would be great for my kitchen and entryway. While searching about this product I checked these reviews and boy, am I glad I did. I will not buy this product or any Tarkett product now. Sorry you all had to go through these hassles, but I thank you for preventing me from going down that road.



Date created:
Name:
Location: Columbus, OH
Model: Restored Pine

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Waste of money"
This flooring is complete junk. We are attempting to install this flooring and have had to tear it apart and try again 5 times now! The seams keep separating and in an attempt to correct it, we keep trying again. No more, now I am convinced that the flooring is complete junk! I am calling today, however I am sure that will be a fruitless attempt. I wish I too had read these reviews before hand. I still have most of the boxes in the trash and I will be working with the distributor to attempt to collect the money spent. Save your money and your time... Do not buy Tarkett flooring!


Date created:
Name:
Location: angola in

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Worst flooring ever"
Purchased 24 boxes and would happily burn every one of them. This is the most ill-fitting material that I have ever used. I have installed multiple similar floors and had no where near this level of problems. Flooring won't stay together no matter what I do. I had three fourths of flooring installed and tore it all back apart to start over. Same result. Do not ever consider this material. Run,run,


Date created:
Name:
Location: Mechanicsburg, IL

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Horrible flooring"
We bought the Tarkett vinyl plank flooring for 5 rooms in our house. So sorry I didn't see these reviews before we put the money in them. Floor is only down two months and is buckling horribly. We have no idea how to remedy the problem and unfortunately we don't have the money to rip it up and do it using another product. I use a power wheelchair and thought at first that was the problem even after being told by Menards associate that the chair would not void the warranty. I am very disappointed and would like to spare others.


Date created:
Name:
Location: Uniontown, ohio

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Unhappy consumer"
I wish I would have read these reviews before purchasing our vinyl tile. The grout is discolored, when they said it will never change. The edges on some have peeled up. It scratches very easy. It doesn't stay clean and is very hard to clean. No children and no pets, and our floor always looks bad. Never again! Buyer beware!


Date created:
Name:
Location: Alberta Canada
Model: Seagrass vinyl

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Color discrepancy"
Second piece of vinyl did not match the first--not even close. Rep says our floor faded--apparently so did the store sample then. Very disappointed.



Date created:
Name:
Location: Arroyo Grande, CA
Model: Pecan Praline

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Problems with flooring and company warranty"
I ordered the Pecan Praline through a well established flooring company in my town and had their installers put in the flooring, 1500 sq ft throughout my entire home. 2 months after installation, a few sections of the flooring separated at the joints. The installers came out and fixed these joints, some by replacing some of the planks, and some by pushing the joints back together. Another month after that, the flooring separated again! An independent inspector was called in and after his report was complete, Tarkett made the determination that their flooring was not at fault and denied the claim of faulty flooring. Although I like the look of the flooring, I am very dissatisfied with Tarkett for their lack of responsibility in standing behind their warranty and quality of product. I can also see that the durability of this product will not be as I wanted and can see that the reviews of chipping could be a possibility. I would not recommend this product.


Date created:
Name:
Location: Marshfield ME

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Horrible customer service"
I had my kitchen floor installed June 2014. 3 months ago the rep was called out to look at the scratches, we have no children, and cracking grout. We still have not heard a word from him. What kind of company is this? He has been called twice and does not return calls. I will never use this company again. I have never experienced this before. I guess you get what you pay for.

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