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Flooring Contractors In Texas

The state of Texas recognizes that there are some flooring projects that can be done by consumers. These projects will range in difficulty, but mostly involve basic installation procedures. For many floors though, a skilled contractor is needed. The experience of a qualified contractor will ensure that the right amount of product is obtained, the area is prepared correctly, and the installation allows the floor to achieve its maximum potential.

Licensing in Texas

Texas does not require home builders or flooring contractors to be licensed. However, consumers can consult with a local municipality or county for specific regulations in their areas. Because a contractor does not have to be officially licensed to work in the state, Texas residents should research their options thoroughly before hiring a flooring installer and acquire at least three separate bids from different contractors.

It is a good idea to contact the Texas Attorney General's Consumer Protection Division at (800) 621-0508 to inquire about any previous complaints that were filed against a particular contractor. Consumers can also verify information with any of the Texas regional offices.

Some complaints against contractors can also be found filed with the Texas Attorney General's Antitrust Division. The division's office can be contacted by calling (512) 936-1697.

Legal Issues and Complaints

Consumers are urged by the Texas Attorney General to carefully review all proposed contracts with the installer. If there are any questions or concerns, they need to be addressed before signing a contract. Each item should be clearly listed on a contract along with the labor and material costs.

Most contractors do not allow consumers to change the work order without a fee. In case of a potential difference in the flooring or installation, consumers should request the amount of the fees associated with such changes. Signing a contract that is not fully understood is more likely to result in a future legal dispute.

Resources for consumers are available at the website of the Texas Attorney General.

Common Flooring Issues

There are a number of issues that can complicate the installation of a new floor. If the issue is with the product itself, the manufacturer or the retail store where it was purchased should be contacted. Warranty information can be verified with either the store or manufacturer.

Installation problems could include lack of preparation, insufficient attention to detail, and no follow-up. Some installers might not be readily available to discuss any problems with the floor until after it is installed. The unwillingness to return phone calls or finish the agreed-upon work could be a violation of the contract.

Moisture causes floors to expand or contract during seasonal, weather, and humidity changes following an installation. Selecting a contractor that is located in Texas or a nearby state is helpful in preventing moisture problems. Any contractor being considered needs to be familiar with Texas climate trends and the effect they have on flooring.

Preventive Measures

In addition to obtaining at least three bids from different contractors, The Texas Attorney General advises consumers to be suspicious if one of the bids is significantly lower than the others. Occasionally, a contractor might make a mistake by not including certain fees, labor, or materials when preparing the bid. Another possibility is that the contractor is planning to cut corners or provide a low grade of installation with substandard materials in order to increase profits.

Working with a contractor that has a physical address will make it easier to locate them before, during, and after the installation is completed. References can be requested by the consumer so they can speak directly to previous customers. Texas residents should never sign a contract that contains any blank spaces to prevent unauthorized changes in the agreement.


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