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Puerto Rico Flooring Contractors

The flooring in a home is one of the most important aspects of the building so it is wise to use reputable contractors when undertaking the replacement or installation of new flooring. Not all contractors are created equal and the quality of their work may vary also. When searching for a flooring contractor in Puerto Rico, consumers should be diligent to ensure that the right person is chosen for the job.

Licensing in Puerto Rico

There isn't much information available online which specifies whether or not a license is needed for flooring contractors in Puerto Rico. Homeowners searching for such information may need to call or visit their local government office to enquire about licensing.

Legal Issues and Complaints

For problems with flooring contractors, the first point of contact should be through the office of Puerto Rico Consumer Affairs where homeowners can find information on consumer rights and how to file a complaint. Once the complaint is registered, there is the option on the Consumer Affairs website to check the status of complaints.

It is usually recommended that consumers submit a written complaint to the contractor and request a response by a reasonable date. If this does not work, the complainant might want to hire a lawyer or at least seek advice about consumer rights.

Common Flooring Installation Issues

Due to the temperatures in Puerto Rico, the most common problems might be shrinking or expanding of wood flooring. Other problems could be loose grouting or poorly affixed tiles if the materials are not moist enough at time of preparation.

With carpets, there could be problems with uneven floors or bubbles in the certain areas.

Other problems might include a contractor taking longer to complete a job than quoted thus sending up the renovation costs.

Preventative Measures

Enough cannot be said about having experienced persons installing flooring. For example contractors need to know how to acclimate materials to the atmosphere to allow for expansion and shrinkage of wood flooring. Details like this can only be known if the installer has done their research or has the relevant experience with the material.

The consumer might want to get confirmation from the contractor on how the work would be done and if there are any concerns about the project that should be raised.

Consumer Protection

  • Get recommendations from trusted sources.
  • Don't accept the first quote.
  • Get at least three written estimates from prospective contractors.
  • Don't accept any quotes without the contractor visiting the project site. The contractor may need to see the space to provide a realistic quote.
  • Request references for the shortlisted contractors and check them thoroughly before making a final decision.
  • Finally find out what the complaints procedure is with the company and how disputes are usually solved. If possible consumers should get details of the complaints procedure in writing.


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