Consumer Reviews of Shaw wood floors

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Popularity:
#26   of 28 brands of wood floors

11% of customers recommend
1.5 of 5 stars 117 reviews with a 1.5 average rating
  • Very Satisfied
    11
  • Somewhat Satisfied
    2
  • Neutral
    0
  • Somewhat Unsatisfied
    5
  • Very Unsatisfied
    99

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

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Date created:
Name:
Location: Raleigh nc
Model: Engineered hardwoods

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"This product has product defects and there's not much you can do about it. After 5 years it's falling apart."
This product has product defects and there's not much you can do about it. After 5 years it's falling apart and the company is not concerned. We have a number of planks that are splitting in the same place and peeling up. These are engineered hardwoods and they are peeling. There are not worth .50 a sq ft (installed). We have to replace 3000 sq ft which is going to run about 40k.


Date created:
Name:
Location: Georgia

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Fades"
We installed the top of the line Shaw walnut flooring in our study and dining room. Neither of these rooms ever receive direct sunshine and we have always had wood Louvered shades on the windows always tilted slightly up to increase sun protection. After 2 years there was dramatic fading where our area rug is positioned and there is no other way to position the rug or furniture in that room as Shaw suggests which is ludicrous anyway. If we ever sell our home I'm sure we will need to replace all of this very expensive flooring. Do not waste your money


Date created:
Name:
Location: pa
Model: Palm Beach 11 Surfside

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Terrible"
We just moved into our new home, this floor has a few cracks where you can see white underneath, spots that also look like the finish is wearing. I do NOT recommend this floor at all.



Date created:
Name:
Location: Missouri
Model: Repel Landmark Walnut

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Do Not Buy!"
Like other posts, I wish I had seen these reviews before buying. This was one of the most expensive products in the store, so expected it should hold up well. It does not! If you drop Anything- cup, book, spoon, plastic - on it, expect a good sized dent. Terrible durability. This is a house with two 50 year olds, no pets, little traffic. After less than a year, it looks terrible. I would not purchase again.


Date created:
Name:
Location: Gilbert,AZ
Model: Stonehenge

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Not worth calling engineered wood"
It splinters and snags my socks, it cracks easily, it dents easily, I had to have some planks removed and oh my the only wood part are the top and the bottom, the one in the middle looks like compressed paper. I compared this to other engineered hardwood and Shaw is flimsy. This makes the builder look bad using this type of wood flooring.


Date created:
Name:
Location: Shelby Twp Mi

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied, 4 out of 5

Review:
"Cleaning"
I feel I need to upgrade my review of my waterproof floor My complaint was cleaning because I had constant footprints and marks all the time. I had been using a spray and clean product and finally noticed how sticky my floor felt. I switched to a microfiber mop and just water with a bit of detergent (neutral ph) No more problems! It looks great and no footprints. Yes it does leave grooves if you move heavy furniture so you learn to not do that.


Date created:
Name:
Location: Shelby twp, Mich

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Cleaning"
My biggest complaint. Is how hard it is to keep clean. Shoes, socks bare feet and even cat paws leave marks. I'm having to clean the floor constantly. It looks great when clean but I live alone. A family would be a nightmare with this


Date created:
Name:
Location: AL
Model: Engineered hardwood

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Run, run quickly from this company."
I had cheap builder's grade engineered hardwood. I had to replace it due to a leaky window. So, I had new Shaw engineered hardwood installed. The new Shaw flooring is horrible. It splinters, chips, and cracks. Too, when moving the furniture back in the rollers left roller marks on the floor (indentions). Shaw told me that all hardwood does that. That is a lie. I grew up with hardwood and never ever did this happen even after 20 years or more. All Shaw is interested in is blaming the customer. Before I ever buy anything made by Shaw again I will pay to have the concrete stamped and sealed. Do not buy anything Shaw makes. It is a complete waste of money. They do not stand behind their products. I could have used newspaper on the floor, that would have lasted longer.



Date created:
Name:
Location: Dayton, Ohio
Model: Engineered hardwood

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Not worth it"
Floor been in a few months, chipping splitting, they have so far blamed moisture, blamed the dog, paid over $14,000 for floor, wish I had seen these reviews. Will never buy another Shaw product and I will be putting all over social media. We got the inspector hired by Shaw from the flooring company, he blamed heavy traffic, there is only two of us at home and a very gentle golden retriever. Not happy at all. The floor looks terrible. I am so sad!


Date created:
Name:
Location: Charlotte, NC
Model: Ann Arbor weathered

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied, 2 out of 5

Review:
"Quality Issues"
So many chips, scratches, and worn edging on the planks after just three years and with very gentle use. Sometimes spilled water will cause bubbling and warping on the surface level, and that when the water is cleaned up immediately. This is hands down the least durable wood floor I've ever had in my 15 years of renting, and that rental history includes all types from laminate to 70 year-old oak plank.

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