Consumer Reviews of Bruce wood floors

Bruce flooring logo
Popularity:
#20   of 28 brands of wood floors

17% of customers recommend
2 of 5 stars 139 reviews with a 2 average rating
  • Very Satisfied
    22
  • Somewhat Satisfied
    3
  • Neutral
    0
  • Somewhat Unsatisfied
    11
  • Very Unsatisfied
    103

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com. They do not necessarily represent the opinions of FlooringReport.com.

Read more about Bruce wood floors
<< Previous1234567891011121314Next >>

Date created:
Name:
Location: [email protected]
Model: 3/4" maple

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Warped and inconsistent widths"
Same as others are reporting... warped, flawed finish and most importantly inconsistent width. Some boards are as much as two credit cards thickness wider than others so floor installed by Home Depot installed has large gaps between boards. We plan to have the installer do just the hallway and stairs and I'll do the rooms. I'll need to painstakingly measure width of each board and match boards for each row. we are putting in the floors preparing to sell the house. I'm not sure if they will add or detract from the market appeal of the house. Nice colr but crappy flooring.


Date created:
Name:
Location: Ontario

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Hours and countless $ wasted"
I feel like I spent the past 12 hours recurving hockey sticks. This has got be the worst flooring I have ever seen! The pits, knots, bows, dents, missing tongues, the crayon marks were all splendid but the grease stains and burn marks were the icing on the cake. Please take that made in USA of your box as you are a embarrassment to the North America. Good bye and thank you for the waste of time and money.


Date created:
Name:
Location: Yakima, WA
Model: 3-1/4" Oak Marsh Plano

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"The absolute worst flooring experience"
I am a contractor in this review. I was sent out to install this flooring and out of the box came boards that measured 3-1/4 at one end and 3-1/16 at another. At least half the box was this way out of 16 boxes. Home Depot sent out 20 more of the same batch, which is a no no. Half the box is less than 12" boards. Very warped long boards and warped in a way that can not be installed. This is a milling issue and rather than fix it they cut the price in half for home owner and tell me to inspect every single board on a 1200 sq ft house. This is not my job. This is why there is a qc job. Worst flooring I gmhave ever attempted to install. I will never install Bruce flooring again. Just read all the reviews.



Date created:
Name:
Location: NYC
Model: CB1211

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Worst than generic brand"
Bought 32 boxes of best line of Dundee plunk 3 1/4" Gunstock hardwood floor. Most are curved/crooked. some boards are very dark compare to other so look totally looks odd for the whole room. two ends of some of the board are gray and looks like they have been in storage years so it starts rotten. One end of a board is totally black. Thought it is a good brand and should have check review first. Waiting to see if I could return.


Date created:
Name:
Location: Illinois
Model: 3 1/4" Gunstock oakom solid hw

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Garbage"
I bought this product from Lowe's. according to the quality indicator, this was the best. Very disappointing if this is the best. The wood pieces were warped, had cracks, the width was off. It is horrible to work with. We did one room with it. No more taking the rest back. What a waste of money.


Date created:
Name:
Location: Ashton, IL

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Another unsatisfied floor"
Bought top tier Bruce flooring. It is junk. Cracked boards, uneven cuts, warped boards, splintered, you name a problem, i've seen it on this job. Finishing this room and taking it back for the other two rooms. No support from lowes or bruce. Send pictures is all they say. Never again.


Date created:
Name:
Location: Providence, RI
Model: Dundee

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Don't buy!"
Bruce uses soooo much filler putty on their boards. After spending over 10,000 on floors I had to have many boards pulled and redone because it looked horrible. I even used what Bruce considers, "best". I would never buy Bruce again. They know you won't buy from them again, but it's too late after the floors are in. Don't make the same mistake we did.


Date created:
Name:
Location: Rolla Mo.
Model: 5 inch wide oak

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Total garbage -5 stars"
If you like mostly crooked mis-milled boards that are 5 inches wide on one end and 4&3/4 inches on the other end over a 12 inch span this is the wood for you. Diagonally cut end joints make impossible to get a seamless joint. 1 or two degree opposite angled edges on either side of the boards lets you know there is a quality control problem. The stuff sat for two weeks and the moisture difference was 0 between it and the subfloor. Just $5 per sq. foot total garbage.



Date created:
Name:
Location: King, Ontario, Canada
Model: Oak Cherry red 3.5"

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied, 2 out of 5

Review:
"Different widths in Bruce flooring"
I bought 6 boxes of Bruce 3.5" x 3/4" hardwood oak flooring in the dark cherry colour. As it states on the box, I opened each box and mixed up the product to account for any variance in colour. I was happy with the colour. I started installing the boards only to find that the widths were different. I had nailed down 6 rows and then had to take up the boards I had put down and measure each board. The difference in width was up to 5mm! This is incredible! I had to spend an entire day matching up all the pieces to ensure the widths were as close as possible in order to have as few gaps as possible. This is not a good product and I would not buy it again.


Date created:
Name:
Location: lake Mary, Fl.
Model: Plank

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Great flooring"
We love our Bruce flooring called Plank. Everyone that comes into our home always tels us how beautiful our floors look. we have had the flooring installed years ago and it still looks great ! Thanks "Bruce". purchased from Home Depot lake mary Dale L. Lake Mary Fl., 32746

<< Previous1234567891011121314Next >>

Find Flooring Installers
My zip code is:
How to Buy
Flooring Reviews
Flooring Materials
Flooring Brands