Consumer Reviews of Tarkett synthetic floors

Tarkett flooring logo
Popularity:
#13   of 15 brands of synthetic floors

7% of customers recommend
1.5 of 5 stars 76 reviews with a 1.5 average rating
  • Very Satisfied
    4
  • Somewhat Satisfied
    2
  • Neutral
    2
  • Somewhat Unsatisfied
    6
  • Very Unsatisfied
    62

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com. They do not necessarily represent the opinions of FlooringReport.com.

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Date created:
Name:
Location: Arroyo Grande, CA
Model: Pecan Praline

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Problems with flooring and company warranty"
I ordered the Pecan Praline through a well established flooring company in my town and had their installers put in the flooring, 1500 sq ft throughout my entire home. 2 months after installation, a few sections of the flooring separated at the joints. The installers came out and fixed these joints, some by replacing some of the planks, and some by pushing the joints back together. Another month after that, the flooring separated again! An independent inspector was called in and after his report was complete, Tarkett made the determination that their flooring was not at fault and denied the claim of faulty flooring. Although I like the look of the flooring, I am very dissatisfied with Tarkett for their lack of responsibility in standing behind their warranty and quality of product. I can also see that the durability of this product will not be as I wanted and can see that the reviews of chipping could be a possibility. I would not recommend this product.


Date created:
Name:
Location: Marshfield ME

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Horrible customer service"
I had my kitchen floor installed June 2014. 3 months ago the rep was called out to look at the scratches, we have no children, and cracking grout. We still have not heard a word from him. What kind of company is this? He has been called twice and does not return calls. I will never use this company again. I have never experienced this before. I guess you get what you pay for.


Date created:
Name:
Location: South Bend IN.
Model: Worthingtion Collection

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied, 2 out of 5

Review:
"Buckled floor"
I installed my flooring April 2012. Its now August 2014. Its now buckling, Why? I followed all instruction. How can I fix the problem?



Date created:
Name:
Location: iowa

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Complete junk"
I have done many room laminate, so I wasn't worried about anything, but this Tarkett stuff is absolute junk, unless your wall are perfectly square and floors perfectly flat. Forget it, it takes 2 people to snap this junk together. I doubt it would ever stay. I won't know, cuz I am taking it back to Menards tmro.


Date created:
Name:
Location: Waterloo Ontairo
Model: Laminate

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Bad experience"
Shortly after the laminate was installed we saw the boards had different shades. In a year the finish started chipping off and you could see the finish bubbling up in spots. After contacting Tarkett several times over a year they sent an inspector. He said the bubbling was from topical moisture from where we cleaned according to manufacturers instructions. Chipping was from installation and moving furniture? It was installed by a professional and we put pads under furniture. Will never deal with this manufacturer again that doesn't want to take responsibility for poor quality.


Date created:
Name:
Location: Wisconsin

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Bad snap together"
T- lock does not hold together at all. I'm installing on new osb subfloor and haven't been able to keep any Joints together. I'll be returning the unused boxes and buying something better.


Date created:
Name:
Location: Green Bay, WI.

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Horrible product"
Stop do not buy this product. Two factory visits to see what the problem was, they sorry and left. Buckling up every wear.


Date created:
Name:
Location: Phillipsburg Kansas

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Don't buy. Impossible to keep clean."
Bought the vinyl in 2011 and by the middle of 2012 it had started getting bubbles and dents. Impossible to keep clean. called Tarkett and they said use vinegar and water which I did. Did not clean...always looked dirty and showed every footprint. Tarkett representative came and looked at it and told me to use their cleaner. Did that and didn't make any difference. Tarkett would not stand behind their product because I used vinegar after they told me to. Save your money. Do not buy Tarkett!



Date created:
Name:
Location: sesspoool illinois

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Do not buy!"
This product is easily scuffed and scratched. We don't wear our shoes in the house ever and our floors look awful from our 10 lb dogs nails which are trimmed regularly. If the flooring cant stand up to sock feet and a 10 lb dog I think they need to stop making it! I called and complained about the durability and was told the warranty only covers manufacturer defects so the lack of durability isn't covered. It may be cheaper than hardwood but wasn't inexpensive by any means. I will be replacing with real hardwood when I can.


Date created:
Name:
Location: INDIANA

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Do not buy"
I put this flooring in my bedroom looked great so I bought some for my kitchen after 6 mounths it started to left up on the edges looks like crap now .It will not take any water on it at all .Do not buy this junk it should be taken off the market its a waste of money .beware Iam very unhappy this stuff was not cheap just made cheap .On a scale of 1-10 I give it a zero,

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