Consumer Reviews of Shaw synthetic floors

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Popularity:
#13   of 14 brands of synthetic floors

4% of customers recommend
1.5 of 5 stars 45 reviews with a 1.5 average rating
  • Very Satisfied
    1
  • Somewhat Satisfied
    1
  • Neutral
    0
  • Somewhat Unsatisfied
    4
  • Very Unsatisfied
    39

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

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Date created:
Name:
Location: MI
Model: Floorte pro

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Don't"
Not much defeats my husband but this floor did him in. Terrible quality, wouldn't lock or click in. Going in the trash.


Date created:
Name:
Location: Calgary, AB
Model: Prodigy HDR Plus

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Expensive and defective"
Bought Shaw Prodigy HDR Plus through a contractor. The pad was removed from each plank which was then glued down with what we were told is the best glue available for the project. Within a couple of months some of the plank ends are heaving or lifting. Very experienced installer installed all of the planks. There is some cracking sounds when walking on the planks with soft soled shoes. Would not recommend nor would we install this product again. Our contractor is looking into the matter as he believes the flooring is defective.


Date created:
Name:
Location: Pa
Model: Prodigy

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Would not recommend Shaw LVP"
We just put Shaw Prodigy down throughout our living space and bedrooms. We regret out choice and we now have to figure out what our next move is. It looked fine before we had to cover it with carpet remnants while we decide. The problem is we fell for their pet friendly marketing. Which apparently does not extend to your dogs ability to walk on the flooring. We have two large dogs and they are having traction issues on this floor. Between them their have been about a dozen wipe-outs in a month. We called Shaw and they were not even a little helpful. In fact they read me answers in a way that makes me think they get this call a lot. They told me 1. the pet friendly guarantee only extends to scratch resistance. It does not refer to or imply that pets can easily walk on it (I also felt the 'imply' in their statement was added on purpose). I was also told I should have asked for a friction coefficient report before selecting the floor. Oh but btw the friction coefficient report does not apply to animals. (So how is it supposed to help?). I asked the floor store where we purchased the floor about the report. They never heard of it. He said he's been selling Shaw for over 20 years and his rep has never mentioned such a report. So here we are thousands of dollars in and no good options. Shaw has their money, they couldn't care less. The floor store recommends custom area rugs to cover all the places we need to cover, or ripping out this floor and starting again. It's just that $11k is a lot of money for us. And now we will have to spend at the very least $2k to cover it. Or more to rip it out. So if you have large dogs, dogs with hip or joint problems or older dogs I would stay completely away from LVP. We always want to have animals in our life, so we will never choose LVP again. And after Shaw's marketing and attitude, I will do my level best never to purchase their products again. Ever.



Date created:
Name:
Location: Mpls. Mn.
Model: Timberidge

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Don't waste your money"
The first box of planks were warped. Another box had defective marks on it. We found some good ones and put them down. Now they are separating. Of course Shaw sent someone out to inspect them. He lied about how are flooring was installed. Shaw said none of it was defective. Buy a different brand.


Date created:
Name:
Location: Colorado Springs, CO
Model: Luxury vinyl planks

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Stairs horror"
We had the Shaws luxury vinyl plank flooring installed in our family room and on 2 flights of stairs. I have no issues with the flooring in the family room... but the stairs were hideous! First they cut the depth of the step to accommodate the width of the laminate. This decreased the depth of the step to just a hair over 9 inches. It would not accommodate the length of my foot... had to walk down sideways to prevent the heel of my shoe catching on the back. The trim on either side is beyond ugly. We had the vinyl taken out and replaced with hard wood. It is still in the family room as it is on a concrete slab. It's been 6 months and so far there are no issues in the family room. But I would not ever, ever recommend the product on stairs.


Date created:
Name:
Location: Broken arrow oklahoma
Model: Floorte waterproof vinyl floorin

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Junk floor"
I've been remodeling homes for 20 years. I have had some tough floors that I have installed. This by far is the worst in quality. Very brittle and easy to break. Cannot tap with the flooring block without separating or breaking the tongue and groove edges. I will never install, let alone buy this floor ever again.


Date created:
Name:
Location: Nampa , Idaho
Model: Vinyl plank

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Poor quality"
Shaw vinyl flooring is horrible. It buckled and separated within 6 months. Lowe's told me "tough shit" do not buy it!


Date created:
Name:
Location: Springfield, MO.
Model: Resilient

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Excuses, Ecuses, Excuses"
Had a flood back in May 2019. Our dining room, living room, 1 bedroom and 2 hallways flooring were replaced with Shaw Resilient vinyl planks. January 2020, started seeing the flooring come apart at the seems in the living room, we called the installer for an inspection and repair. The installer replaced the 5x5ft area of damage, as I was in my office the installer puts the loveseat back against the wall, shows my wife the floor and sneaks out of the house and left. I come out and inspect the work, moved the loveseat and found a .25" gap between planks and wall and a transition strip between the hallway and living room floor. Installer said: Transition strip was recommended by the career professionals[clowns] at the Box Store for floor expansion.



Date created:
Name:
Location: Wheeling IL

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied, 2 out of 5

Review:
"Disappointed"
I did alot of research and thought I asked the appropriate questions before I purchased Shaw Laminate flooring. I advised that I have dogs and was told the this floor is durable. Well it is not...you have to wipe spills from children pets right away or the seams start to swell and raise... all this money and I am so disappointed. I would have preferred to purchase the water proof flooring...and in a few years that is what I will do but using a different brand.


Date created:
Name:
Location: San Leandro, CA
Model: Resilient Vinyl Plank

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied, 4 out of 5

Review:
"Shaw Resilient Flooring - Good for pets and gorilla glue accidents"
Having previously installed flooring ourselves and going through all the pitfalls of things that can go wrong, when we just moved we paid a company to install the Shaw Resilient Vinyl Plank in our whole house. It has only been in two weeks and looks great so far. I tested it first on samples before buying by letting bird poop and rabbit pee sit on samples for 5 and 10 days before cleaning and no staining occurred and cleaned super easy with just water (we tested a bunch of brands knowing what would happen with our numerous pet birds and rabbits). So, today after only having the floors in for 2 weeks my husband stepped in Gorilla glue and tracked it back and forth across the house twice (he thought it was packing tape from a moving box making the sticky noise....sigh). Needless to say I am now 8 hours after it dried removing dried gorilla glue from the new floors and very surprised to find it coming up with their floor cleaner diluted 1:4 and sitting for 2-3 minutes with a bit of fingernail scraping in a few spots (didnt have the mineral spirits recommended for adhesives - so unsure how that would have worked). Having tried to remove gorilla glue from other objects I am very happy to have only spent 50 minutes cleaning glue spots instead if multiple hours. So, at the moment going to recommend this floor. ( One caveat - unless you glue the planks together along the edges water / rabbit pee / coffee / ect that sits for a while can still get down between the planks to the subfloor with any click together flooring. That is why in my bird and rabbit rooms still putting sheet vinyl with coving around the edge - no way for liquids to leak through - Armstrong Medintech Diamond Industrial Colorfleck is what we are going to try this time - the residential brands just didnt last - too thin a coating and the rabbit pee and bird poop ate away the coatings really quickly and in 2 years lots of dull/ slightly miscolored spots. That said - the only Wood to hold up was strand woven bamboo - but even then after 5 years had some dull spots start - however the wood never got damaged!)

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