Consumer Reviews of Virginia Mill Works wood floors

Popularity:
#15   of 25 brands of wood floors

25% of customers recommend
2 of 5 stars 20 reviews with a 2 average rating
  • Very Satisfied
    4
  • Somewhat Satisfied
    1
  • Neutral
    0
  • Somewhat Unsatisfied
    0
  • Very Unsatisfied
    15

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

12Next >>

Date created:
Name:
Location: Atlanta, GA
Model: Engineered 3/8" x 5" Beals

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Beautiful Floors and Great Install"
Lumber Liquidators sales and installers did a great job. Very happy with our floors and Virginia Mill Hand scraped Engineered flooring product. Boards straight and good quality and very little waste. Floor have beautiful color, a lot of grain variation and natural look. We had it glued down and would recommend same to others. 1200 SQ FT installed.


Date created:
Name:
Location: Valparaiso, IN
Model: Sugar Mill Hickory WB 3/4x5

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied, 4 out of 5

Review:
"Mixed"
August of 2017: We purchased and installed hand scraped medium colored wood because of it's beautiful color variations for our new four season room which we decorated with antiques.This was my husbands first wood floor installation, it looks beautiful. The boards went in without much difficulty. Several pieces out of the boxes were unusable because of large knots. There are a couple of gaps but for the most part it looks great. Like any wood floor some dust is visible and we have 2 dogs: 1 large long haired, one small short haired so I give it a good weekly swipe or more as needed. I use an old fashioned dust mop which works the best. Anything other than dust is cleaned with the extra dust mop head and Murphy's oil soap which I have used for over forty years. I would buy this flooring again with the option to return unused or damaged boards.


Date created:
Name:
Location: Seabrook NH
Model: Bear Tooth Mountain Oak

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Finish comes off, chipping"
I had flooring installed in March of 2017. Within a week, we had chips from kids dropping toys (2 and 4 year old dropping plastic toys). Also, the installer had some tape on the floor and took off the finish when removed. Since then, I have talked to lumber liquidators, and it has been almost a year, and they say this is normal wear. Also since then, we have had my 4 year old push a toy across the floor and remove a 10 foot long strip of finish, and painter's tape take off finish (was there less than a day). Still trying to deal with lumber liquidators, but my 20 year old floor has less wear than this floor in less than a year. This finish should be more durable since it was pre-finished, but it is not. I dont know what we are getting for $6/ft, but it sure is not quality.



Date created:
Name:
Location: Corvallis, Oregon
Model: Acacia

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Huge Gaps and cracks one month after install"
We just installed this Virginia Mill Works Solid 3/4 Hand Scraped Acacia. Our contractor has been installing wood floors for 30 years, it is all he does. He glued and nailed it down like crazy. There was one area he couldn't get the boards together so he caulked in-between the gap. He said this wood was very difficult to get together because the tongue and groove was very poor quality and hard to get together. After one month my areas around my entire house(1800 sq ft) began to gap and crack. Not just high traffic areas. Corners, hallway, master, master closet, even my son's room which we had not moved back into yet. The caulking done(above) even began to crack because the wood began to pull away from this. We are in Oregon, install was in beginning Nov. We had the wood in the house for 3-4 weeks prior to install. This is NOT seasonal gapping. This is green wood not dried properly. I have sent pictures to Lumber Liquidators and I am hopeful they will respond appropriately. I wish I knew how to attach a photo. Gaps are at least the width of a quarter and in some areas a nickel. In most areas you could put a quarter and a dime.


Date created:
Name:
Location: Millersville mo
Model: Tobacco Road acacia hard wood

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"This is the worst product I have ever seen"
The 1 st box I opened had filler in each board, about 85% of the box. Lumber liquidators would not take it back because I opened it. Pretty wood but defect rate is unreal.


Date created:
Name:
Location: Edwardsville Il
Model: Sku10003462

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Love the product but need more!"
Love the Richmond Plank Birch handscraped engineered flooring. I have it in all rooms of my house except for spare bedroom. Wears great and easy to clean. I want to add it in the spare bedroom but I can't find it anywhere. Only a 10 x 12 room. Sooo disappointed :(


Date created:
Name:
Location: steviejunc@yahoo.com
Model: Burnished Acacia

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Stay away!"
The boards were cut terribly. At least 2 boards in each box were damaged to the point where I could lift the polyurethane coating with my fingernail. I am being told by Lumber Liquidators that this is how it is beveled. Sending this garbage right back to them, what a joke. Do not order this product!


Date created:
Name:
Location: Perham, MN
Model: Tobacco Road Acacia

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Extremely disappointed."
We bought our flooring at lumber liquidators and that part of it was fine. I installed it myself according to the instructions for this flooring and stapled it down. I'm a contractor so I've installed many floors and this is by far the worst flooring I've put in. It is a very nice looking flooring, but now after having it in for 1 1/2 months, it squeaks so much when walking on it that its way past acceptable and it seems to get worse each day. I've tried graphite in the joints between boards with no satisfaction. I'm afraid I'll have to screw down going through the face of the board hoping to get rid of the noise. At close to $4/ sf this should be a much more acceptable and reliable product. Really disappointed in the product. Do not buy.



Date created:
Name:
Location: Decatur, Illinois
Model: Gunstock Engineered

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Worst Product Imaginable"
We made the mistake of shopping Lumber Liquidators for engineered hardwood flooring in early November, 2016 and selected the Gunstock engineered floor manufactured by Virginia Mill Works. We like the appearance of the samples provided and ordered 35 boxes to cover 885 sq. Ft. In our house. When Lumber Liquidators installers finally started the installation after a 3-week delay, we discovered an abnormally high amount of manufacturing defect in the flooring. Essentially, I had to have Lumber Liquidators bring in another 10 cases of the product just to get the job done. In summary, approximately 25% of the boards were defective in some manner and could not be used. The vast majority of the defects I would estimated 85%) were because of splits in the wood. Most of these splits were on the ends and it was obvious the splits were present when the flooring was stained and finished since stain could be seen inside the split. In one instance, a large split had been circled with a grease pencil (I presume at the factory during their abysmal inspection process) but was still packed into a box for shipment to a customer. The remainder of the problems with the flooring included open knots through which you could see the plywood substrate underneath, damaged finishes, significant discoloration in the finish or damaged corners. I personally had to go through each box (45 in all) twice and sort out the bad boards from the good boards. Since the floor has just been laid, it looks good now but I am truly worried about how well it will hold up in the future. If you are looking for expensive kindling for your fireplace or stove, I would highly recommend this junk; however, if you're looking for a quality engineered flooring product, run as fast as you can from Virginia Mills and Lumber Liquidators because this stuff isn't worth anything. I only wish I had done a better job of researching Virginia Mills engineered floors before I spent thousands of dollars on a truly inferior product. Clearly the next, I'll be working with a lumber yard for flooring.


Date created:
Name:
Location: Arizona
Model: Tobacco Road Acacia

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Horrible product!"
I also installed the Tobacco road acacia engineered hardwood from Lumber Liquidators (Virginia Millworks). It was beautiful when I first installed it two years ago, but now it's cracking and separating all over the place. Being that's it's glued down, it would be a nightmare to replace. Time for a class action lawsuit!

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