Consumer Reviews of Morning Star wood floors

Morning Star flooring logo
Popularity:
#18   of 26 brands of wood floors

15% of customers recommend
2 of 5 stars 19 reviews with a 2 average rating
  • Very Satisfied
    3
  • Somewhat Satisfied
    0
  • Neutral
    1
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    14

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

12Next >>

Date created:
Name:
Location: San Marcos CA
Model: Carbonized Strand Bamboo

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Worst Floors Ever"
Purchased this flooring through Lumber Liquidators and hired the installer through Lumber Liquidators. Made sure the installer followed installation instructions exactly and even had a moisture test done on the concrete slab before being installed. The floors cupped and when I complained to LL they blamed their installer even though he followed the instructions exactly so he blamed them. These floors are never exposed to any moisture. I wrote a review on their website which they removed. I was told it would be more hassle and expense than it's worth to fight them so I wasted $7K on ugly floors.


Date created:
Name:
Location: Rockwall, Tx
Model: Bamboo

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Very Unsatisfied"
We feel the same way, very disappointed on these floors, we purchased the Morning Star Engineered Bamboo Sept/Oct of 2017 from Lumber Liquidators and installed the floors our self. We did everything correct during installation and immediately after installing (I'm talking within a week or two) the floors started to buckle and peel. Very disappointed that you spend thousands of dollars and to have them look like crap! We do not recommend these floors at all! Sick to my stomach that our floors look like crap!


Date created:
Name:
Location: Fulton. Ny

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Misleading reviews"
I have had morningstar antique strand bamboo solid in my non-air conditioned home for 3years mow and not 1 issue. Every review i have read on here is from bad installation. If you have cupping its due from moisture issues in the home and it was installed wrong. Same can be said for the finish coming off. Moisture affects floors heavily.



Date created:
Name:
Location: Mooresville, NC
Model: Peking Antique Bamboo

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Finish is Peeling Off"
We purchased through Lumber Liquidators as well and have had the same issue as everyone listed here. Within a couple of months the finish started peeling off, easily scratches and even splitting. We asked sales rep to recommend something that would not scratch as we have dogs who typically are not rough on the floor but didn't want to take a chance. We've reached out to Lumber Liquidators regarding warranty, no response. Interesting that Lumber Liquidators states installer error but how is it installer error when the product regardless of location and wear and tear the finish just peels off? Never again, next floor is tile!


Date created:
Name:
Location: Bradenton, FL

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Horrible"
Each plank is curling up throughout my home so there are waves in my floor. It was purchased from Lumber Liquidators and they have done nothing to help me. The so called warranty on the box is a joke. Do not purchase this product or anything from Lumber Liquidators. I have been calling for almost a year and they have done nothing to help me. They are trying to say it is installer error. There are many people with the same flooring with many different installers and we all have the same problem. Buyer beware!


Date created:
Name:
Location: Smithville, Ohio

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Terrible flooring material!"
The morning star bamboo flooring was suppose to be very strong a scratch resistant. Planks are splitting, and cupping. Finish scratches very easily. Would not recommend, terrible product!


Date created:
Name:
Location: Jeffersonville,Ky
Model: Bamboo

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Lumber Liquidators never again"
I bought the morning star bamboo flooring in 2012 and had it professionally installed and had problems with it and lumber Liquidators told me it was the installers fault it wasnít done right well the end of 2014 my home partially Burt so I did a complete rebuild and again I had morning start bamboo flooring installed. We let it set in the home for 3 weeks open before we installed and not even a year later it is all buckled. Itís looks awful never again will I purchase anything from lumber Liquidators and again itís the installers fault and they will not help replace it it was 5k wasted again.


Date created:
Name:
Location: Huston tx
Model: Bamboo

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Stay away"
Say away from this product and Lumber Liquidators. Like numerous others our floor started buckling almost right away. We used professional installers and used the recommended glue for a slab installation that was a moisture barrier. After weeks of calling Lumber Liquidators they sent out a supposedly "independent inspector". Now weeks later again, we can get no one from Lumber Liquidators to return our calls. From my research on line this seems to be their MO with this product. Mean while I have a $15,000 mess that has to be removed and replaced. I am not unfamiliar with bamboo flooring as I had it installed in my last house in Hawaii with no issues. And Hawaii has moisture issues! I wish I had been warned about this company.



Date created:
Name:
Location: Houston, Texas
Model: Dark Bamboo

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Lumber Liquidators and Morning Star"
Bought Morning Star bamboo from Lumber Liquidator. Cured wood in house for months, bought Lumber Liquidator's recommended highest moisture protection adhesive, installed well, good moisture tests. Results: dangerously high warped boards, curled edges, blisters throughout--within months of install! Lumber Liquidators sell sub-quality products and do not stand behind their products, so they profit and the customer suffers (lost thousands). Warning: Don't buy Morning Star and don't buy from Lumber Liquidators!


Date created:
Name:
Location: Port Orange, FL

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Very Unhappy with our bamboo flooring"
We saved and used savings to take out our carpet in our new house and replace with Lumbar Liquidators, Morning Star Bamboo because "it's the best" we were told. It is beautiful when it's new but three years and every little scratch shows. I clean and clean and clean and it is never clean. Any chair leaves a mark. The floor is literally wearing out. Our floor has been glued down by a professional which cost even more money. I can not replace with another. Very very very unhappy with these floors. Do not buy.

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