Consumer Reviews of Mohawk wood floors

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Popularity:
#20   of 25 brands of wood floors

16% of customers recommend
1.5 of 5 stars 87 reviews with a 1.5 average rating
  • Very Satisfied
    13
  • Somewhat Satisfied
    1
  • Neutral
    0
  • Somewhat Unsatisfied
    3
  • Very Unsatisfied
    70

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

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Date created:
Name:
Location: huntersville, nc

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Worst flooring ever"
House is 2 years old and floor is ruined. Run far away from mohawk


Date created:
Name:
Location: KC,MO

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Mohawk defective flooring. No warranty"
I'm a builder in Kansas City. Mohawk refuses to stand behind their product. I'm not even sure how much product of theirs I've bought over the years but I have one issue and they will not fix a defective floor. I have report with them admitting the floor is defective but they will only replace a few boards. When I said I no longer feel comfortable selling your product I was told we're so big you're a drop in the bucket. Nice work Mohawk nice work. You should be proud. -Former client


Date created:
Name:
Location: Weaverville NC
Model: Manufactured hardwood

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Scratch resistant, Not!"
I had Mohawk manufactured hardwoods laid through out my entire house. They are maple and the light color is exactly what I wanted! They were laid in Late June I have a mini Dachshund and a cat. I keep their nails trimmed as short as possible. The floors are demolished! The scratches are deep and having the floors refinished would be fruitless! Needless to say I am greatly disappointed.



Date created:
Name:
Location: NE
Model: Armor Max Maple Engineered

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Worst scratching of any hardwood ever"
I chose my floor for the look and color but made sure the durability was supposed to be there. Mohawk claims to have a great warranty but the floor scratched right away and very easily and it now completely covered in scratches. In 3 years of complaining I can't even get them to give me a call because they have determined since I have 2 dogs (Well groomed Poodles who get their nails trimmed regularly) it is wear and tear and not inferior quality. Mohawk shows a photo of a kid skateboarding on the same Armor Max floor and I know my poodles aren't that hard on the floor. I reviewed on their web site but they have failed to publish my review. If you plan to live in your house, do not buy Mohawk Armor Max engineered hardwood flooring! I will need a full replacement of this expensive flooring in less than 5 years if I can stand it that long.


Date created:
Name:
Location: New York
Model: Acacia Engineered Natural

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Sold a bill of goods"
We have had our acacia engineered floor for 2 months. We were told by a reputable local installer that it was "as hard as nails" and the "best bang for our buck". They knew we have a 90# labrador... There are already scratches all over the floor - unbelievable! We are now spending a fortune in area rugs to cover the wood floors. - would never have purchased this floor had we known how easily it would scratch. It was alot of money and has been a heartache.


Date created:
Name:
Location: Arvada
Model: Hickory

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Scratched mess"
A great contractor installed wide board factor finished solid dark I think Hickory flooring. (Basically I asked for the hardest flooring they sold and paid $20,000 for it.) Now 6 months later I have a scratched mess. The cats can scratch the floors! My kids slid along it and the button on their pants left long white 6' white scratch. (Yes the floor scratches are white because of the finish. Horrible!) We have small 3' accent windows on the East side of the house (only sunlight the floor gets) and where the light hits the flooring is fading in a wavy pattern. Along the board edges the finish is pealing off. We had an inspector from Mohawk (said he was independent but the lawyer I'm talking too is questioning this as a lot of his business comes from Mohawk claims) out and they left off some of the above damage off their report. (Thanks?) Mohawk denied the claim. But reading all the reviews below it sounds like that is how they roll. Now what? I hate my floors and wish I never heard the name Mohawk! Please don't be me - don't support this horrible excuse for a hardwood floor.


Date created:
Name:
Location: New Orleans, LA

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Do not purchase this product."
Had approximately 2,000 sq. ft. of Mohawk engineered hardwood professionally installed about 2 years ago for a price of roughly $14K. It is a sub-par product touted as the best thing since sliced bread. The edges peel away, the slightest spill results in warping, even if it is wiped up immediately. I regret this purchase and I could never recommend this product to anyone. What should have been a lifetime floor will have to be replaced. Wasted money. Do not buy this product!


Date created:
Name:
Location: Somers, NY
Model: Hickory wide board engineered

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Awful flooring"
Flooring chipped, splintered, faded, created a hole in floor, veneer lifted up, tore off, mushy saw dust type product below. Poor staining, cannot clean, brittle etc. mohawk claims no manufacturing errors. No responsibility. Retailer claims not their fault. Bad product, bad company,



Date created:
Name:
Location: Somers, NU

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Awful flooring"
Poorly stained, drying out and splintering, hole created, boards lifting up and cracking. Cannot clean properly, streaky, at each threshold, puckering. Very bad product.


Date created:
Name:
Location: Lex.Ky.
Model: United States

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Engineered wood"
We put around 1000ft. In the whole first level an landing upstairs. After we got the flooring installed an started cleaning up, we noticed the edges finish coming off, we filed a claim with Mohawk. They promptly sent an inspector. Replaced all the wood and moldings. Thank You. Wally Lex. Ky.

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