Consumer Reviews of Lumber Liquidators wood floors

Lumber Liquidators flooring logo

25% of customers recommend
2 of 5 stars 4 reviews with a 2 average rating
  • Very Satisfied
    1
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    2

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.


Date created:
Name:
Location: Delaware
Model: Peking bamboo

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Have been treated badly by the company"
Our bamboo had separated on us 2 times in 1 year, the first time they fixed and the second time they would not because it was past 45 days but was 120 day. Not that long! They refuse to fix the floor this time! The day my floor was installed, the person installing it was being shown how to install my floor by his supervisor and the supervisor left, we were eager to get the floor in because it was 3 days before Thanksgiving and our home was all plywood! We were forgotten by the company for a month and a half by this point!


Date created:
Name:
Location: Idaho Falls Idaho
Model: Windsor Oak

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Gaps in between floor planks now one is even breaking"
I will never do business with Lumber Liquidators again. Our Windsor oak flooring was installed 2 years ago and because of 30 year warranty I have been trying to get company to make my flooring good. After so many letters, pictures and phone calls they sent a man here to look it over. The result of that visit was humidity or installer fault. I feel a company like this needs to be forced out of business and I hope whomever reads this will not purchase anything from them.


Date created:
Name:
Location: Columbia, TN
Model: Butter Rum Oak

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"I love my hardwood flooring!"
I have had my Casa de Color hardwood flooring for approximately six years now (since my house was built). The floor looked beautiful when it was brand new, and now six years later it still looks beautiful ??" as good as new! In other areas of the house I have carpet, linoleum, and tile, and honestly, when we had the house built, I was concerned about how well the hardwood would hold up. At the time we had one young child and another on the way. Now, six years later, the hardwood flooring is the best looking flooring in the house, and requires the least maintenance. I have been very satisfied with my hardwood floor experience and would most definitely purchase hardwood flooring, and this brand, again. I would also recommend both hardwood flooring and this brand to my friends without hesitation. If you're looking to buy a house and concerned about the longevity of hardwood flooring, let me reassure you that my experience has been great! It's durable and beautiful!



Date created:
Name:
Location: Nashua, NH

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied, 2 out of 5

Review:
"Great Look, Not Durable"
We installed our Supreme Bamboo flooring in fall of 2007 after tearing up some old carpet in the living room. Immediately, the room looked a million times better! The color variations on each board brought a lot of texture and depth to the floor. We liked the golden color of the floor as well as it brought a quality of light to a formerly dark room. We have never had to repair the floors to this point but have noticed that the floor isn't as durable as we thought. We had been told that bamboo is very hard and durable but have found the opposite to be true. Our kids often pull toys across the floor and now we have a lot of scratches. There are some deep gauges, too from a picture frame hitting the floor. We are satisfied with the overall look, but definitely not with the durability! I would recommend this floor to a friend with the caveat that they should be aware that the floor is not very hard.


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