Consumer Reviews of Home Legend wood floors
#17 of 22 brands of wood floors
19% of customers recommend
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net.
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Date created: 2015-02-20
There should be a class action law suit against this company!
Installed 2400 sq ft of pure garbage. After three months more scarps,
dents, scratches than you can imagine. Cardboard scratches it.
Insane! Absolute 100% garbage. Sure it looks good in the store. In
fact it looks great on display (up on the shelf)... Just wait till you
walk on it. Stay far away!
Date created: 2015-02-15
Name: Dan C
Location: New Jersey
"Do not waste your time or money"
I installed the 4 3/4 Strand Bamboo flooring in three rooms. After a
few months noticed that the flooring is curling. I still have several
end pieces for scrap kept for future use. Strangely a few of theses
pieces are also curling. Has to be the product. As these are
engineered pieces you would believe they would have better structural
integrity. Before install the floors were leveled. One room had a
previously installed Pergo laminate that was down for over five years
no curling from the laminate.
Date created: 2015-02-05
Location: Ashburn, Va
"Do not buy"
Home Depot should be ashamed to sell... Please do not buy.
After 9 months there are more dents and scratches than our cheap builder
grade floor had after 14 years. Very poor quality. You have been warned.
Date created: 2014-12-18
Location: Brunswick GA
"Wish I would of seen this site before I purchased"
Would not purchase any of there products again. Wish I would of found
this page before I bought the floor!
Date created: 2014-12-01
Location: United States
"Absolute worst customer service on the phone"
I work at a flooring store and I called Home Legend to check up on the
price for cherry wood. Right when they answered the phone I introduced
myself and they talked over me with a rude tone of how can I help you
without even introducing herself. She was very slow and I heard her
giggle. I asked what is the matter and she replied to me in again a rude
voice saying nothing. I felt so disrespected and just wanted to shut in
her face. In the very end I waited to see how she will say bye and she
gave me a attitude in her voice and highered her voice saying byeee! I
will never ever ever buy anything from this company and we are not
selling any of their wood in our store. Thank you now byee!
Date created: 2014-10-08
Name: E. Scott
"Bouncing of floor Do Not Buy"
So I installed the floor several months ago and I noticed a slight
bounce in it. I got up under the house did some shimming on my subfloor
which helped some. Next I took up the floor to try to see if I installed
it correctly and then I realized most pieces have a huge bow in them. I
am in contact with Home Legend now and I am getting the run around. I
have also contacted Home Depot to try to convince them to stop carrying
this floor. Oh yeah and it scratches super easy.
Date created: 2014-09-12
Name: A. Kim
Location: Feasterville, pa
"Do not buy. The wood will shrink and crack!"
I purchased home legends bamboo flooring from Home Depot. After
installing, about 6 mos later the wood started to shrink, crack, and
discolor in different locations around the flooring. I called them and
of course they send out a surveyor (could be someone they regularly
employ) to tell me the humidity levels in my house are the cause. Its
total B.S.! Also, home legends discontinued this type of flooring after
I bought it from Home Depot. Home Depot did not disclose to me that this
manufacturer was discontinuing this flooring, because I would never have
purchased it. I had no knowledge of it being discontinued as the
flooring cost regular price at almost $5/sq ft. Home Depot does not want
to take responsibility. I would not buy flooring from Home Depot. Their
business practices are shady. I would go shop around to other flooring
companies as you can get the same if not better financing.
Date created: 2014-07-21
Name: PC Simpkins
Location: Danville VA
"Crying Out Loud!"
Purchased the Tiger Wood floating floor from Home Depot to be installed
throughout our house. We were remodeling our kitchen & den. We did
everything according to instructions. The floor looked beautiful
especially in my kitchen which had been totally gutted! After several
months I decided to damp mop. After finishing I noticed the floor looked
streaked and like the finish was coming off. I decided to use Murphys
hardwood floor cleaner which made it worse. I filed a claim which of
course was denied. Our first mistake was putting it in our kitchen. If
we had have been told by the salesperson that this type of flooring
should not be used in a kitchen we would never have purchased it. We now
have to take it up and will be looking for something else. Trying to
clean it with distilled water/alcohol is unbelievable. I have hardwood
floors in my other rooms and they are easy to maintain. Before buying
anything else I will read the reviews. Home Legend should have the
maintenance instructions on the outside of the packaging.
Date created: 2014-05-12
Name: Denise Lang
Location: Paramus, NJ
Floor was installed by professionals. Looked great for the first two
month and then I began noticing shrinkage. Just one or two. As the month
progressed, now 8 months later, the floor has over 25 boards that have
separated. The manufacture sent someone out to evaluate and of course,
it's not a defect, it was the installers error. I don't believe it. I
had 4 other floors installed (not Home Legend) and they are all fine.
The floor is now discontinued. I spent a few thousand dollars on the
floor and install to now have to fight to rectify this problem. Someone
is fixing this, and it's not going to be me. I read so many unsatisfied
reviews on this product. I may start a civil suite if not fixed.
Date created: 2014-04-07
Name: Blake O.
Location: Cedar Rapids, IA
"Do Not Buy!"
This is absolutely the worst flooring you could imagine. After having it
installed for 2 months our floor has scratches everywhere. The company
is not any better to work with. They make you jump through hoops to file
a claim. They sent out an inspector (who they hired). He didn't take
pictures of everything which I requested, and Home Legend refunded me 2
planks. What a joke!