Consumer Reviews of Home Legend wood floors
#21 of 24 brands of wood floors
15% of customers recommend
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net.
They do not necessarily represent the opinions of Flooring.net.
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Date created: 2015-09-13
Name: Laurey M.
Location: Vermilion, OH
"Thank You for your reviews!"
If we hadn't read your reviews on this floor, we would have been stuck
with 70 cartons of this garbage floor product. Home Depot got our order
delivered to their store, but before we accepted the delivery, we
decided to go to the store to inspect a carton because of these reviews.
Everything that was mentioned on these reviews is exactly what we saw.
Thankfully, Home Depot was gracious enough to give us full refund. They
saw the same "junk" that we did.
Date created: 2015-07-30
Name: M. L. Nichols
Location: Jacksonville, Fl
"Please do not buy this flooring"
Do not fall for this flooring scam! Installed supposedly solid bamboo
flooring 1/2015 and within 3 months it was chipping and exposing a
whitish substance that looked as if it had been sprayed or rolled on as
a finish. These scars could not be repaired with flooring crayons or
even stain. I am interested in exploring the possibility of a Class
Action Suit against the manufacturer and even Home Depot.
Date created: 2015-07-13
Name: Steven Harrold
Location: Colorado Springs CO
Do not purchase this product!
Home Legends flooring is garbage. Home Depot needs to stop carrying this product. We purchased 1500 sq/ft of their Hand Scraped Mahogany Engineered Flooring and installed about 200 sq/ft as a test. Within 30 days the floor was so scratched and dented we returned the remaining flooring that we did not use and filed a claim for the flooring we installed. Home Depot was great about accepting the returned product without a restocking fee. However, Home Legends will do nothing to cover the scratching and denting. You can scratch this flooring with your fingernail it is so soft.
Date created: 2015-06-01
Name: Sharon Gockley
"Flooring is Separating"
I seem to have the same problem as some of the other complaints that I
read. We bought our Home Legends Pecan Piano finish from Home Depot in
2011. Talking to the store manager & getting no where I decided to
contact corporate where I was in touch with a girl named Tasha. She is
wonderful & so on the ball. They sent out a 3rd party person to check the
floor & I just heard from her today that another person will come out to
see how much of the flooring needs replaced & they will do it all with
no charge for installation or labor. She was wonderful to deal with.
Date created: 2015-05-30
Name: M. Clark
Location: Powers Lake, ND
"Wish I'd done my homework!"
We purchased Home Legend hand scraped acacia flooring for most of the
main floor in our home. When brand new, it was beautiful. However, after
just a few weeks of living with it I was regretting it. The edge of the
area rug scratched it, toys left their mark and there are even a few
"mystery marks" that can't be explained. Nothing covers it or even comes
close to camouflaging it. I wrote to the company and didn't even receive
a response. Oh how I wish I'd done better research and not relied on
looks alone. I guess we'll have to live with it, $15,000 for product and
labor isn't something easily replaced. An expensive lesson learned.
Date created: 2015-05-08
Name: Maria D
"Stay away from these floors"
These floors are awful! They dent and scratch so easily its disgusting.
Plus they aren't cheap! We installed these floors is almost 80 percent
of home and we are furious. We spent alot of money and got absolute
crap. The floors we ripped up before where low grade peel and stick
laminate floors that were probably purchased from Walmart or something
and had been installed about ten years ago from a previous homeowner. I
miss my peel and stick floors now. I can't believe that a company would
produce and sell a floor like this. And it's not just the Walnut floors,
it's all their floors! I looked up and found bad reviews on numerous
other types of wood that Home Legends sells! Home Legends as a company
is a joke. I was so excited when they were first installed now I wake up
every day and as soon as my feet touch the floors when I get out of bed,
I'm mad! Mad at the quality, the wasted money that we spent and I have
hired a lawyer and by God I will not be satisfied until I get every cent
back and they can come and take this junk out of my house and put in
theirs! Stay away from this company and their floors. Home Legends
Flooring more like home nightmares!
Date created: 2015-05-07
Name: Carolanne G Peterson
Location: Tyngsboro, MA
"Terrible product and unreliable company - Home Depot was no help either"
Installed Legend product less than two years ago and wood is warping,
dented and scratches with minimal wear as well as finish is bubbling.
Still under warranty so contacted company through Home Depot. Legend
claims it is due to the moisture content and installation. I have cherry
wood right next to the Legend product, wood paneled walls. Wooden
cabinets, wood beams and wood ceilings - none from Legend and all are
fine. Have long history with installers and have never had an issue.
Purchase was made through Home Depot, so Legend will not speak to me and Home Depot is washing their hands stating it is not their warranty.
I am interested in pursuing a class action suit. Please feel free to contact me.
Date created: 2015-03-30
Name: theresa newman
Location: United States
"Do not buy"
Bamboo all dented, scratched. Waste of money. Shame on the company.
Date created: 2015-02-20
There should be a class action law suit against this company!
Installed 2400 sq ft of pure garbage. After three months more scarps,
dents, scratches than you can imagine. Cardboard scratches it.
Insane! Absolute 100% garbage. Sure it looks good in the store. In
fact it looks great on display (up on the shelf)... Just wait till you
walk on it. Stay far away!
Date created: 2015-02-15
Name: Dan C
Location: New Jersey
"Do not waste your time or money"
I installed the 4 3/4 Strand Bamboo flooring in three rooms. After a
few months noticed that the flooring is curling. I still have several
end pieces for scrap kept for future use. Strangely a few of theses
pieces are also curling. Has to be the product. As these are
engineered pieces you would believe they would have better structural
integrity. Before install the floors were leveled. One room had a
previously installed Pergo laminate that was down for over five years
no curling from the laminate.