Consumer Reviews of Bruce wood floors
#9 of 25 brands of wood floors
34% of customers recommend
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net.
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Date created: 2013-12-09
Name: Dana Voelkel
Location: Indianapolis, In
"Bruce Engineered Flooring L3020-12d"
Any moisture on floor will delaminate it. Cleaning / Wiping up
immediately is not soon enough. Looks great going down but will not
hold up under any normal usage. Our floor has only been down a year and
looks horrible. Independent inspector claims moisture damage and pets
is the problem. Not sure where the rest of our proceedings will take us
but it's not over.
Date created: 2013-12-01
Name: Jeff Bassemier
Location: Evansville Indiana
"Purchased the best and got the worst"
Bought engineered wood floor the best they had 8 months ago from a local
flooring company. They installed the Bruce floor and that went ok. This
week we are pet sitting and the 20 pound dog peed on the floor while we
were in bed. Found it in the am cleaned up right away and the floor is
ruined. Life happens everyday and this floor failed after one accident.
Shame on you for giving American made a bad rap.
Date created: 2013-08-22
Location: Homedale, Idaho
We purchased -installed it and loved it- it only took a few months to
look like crap. Don't buy it. We have to replace our entire flooring-
waste of money. Don't buy it.
Date created: 2013-04-08
Name: Robb W
Location: Tampa fl
"Bruce E146 15 years and still beautiful"
I installed this flooring 15 years ago with a tar paper barrier over a
wood frame home sub floor,I did nail it down more nails than usual
because my old floors creeked everywhere.I Have always had renters in
and out of my home renting a bedroom and they are rough on
everything,but I'll tell you this is the most durable floor and most
beautiful I have ever installed and no creeks anywhere.I Am not sure
what the other people are complaining about can only figure they had a
poor installation and or they are very rough on there floors.I Would
recommend this floor to anyone,I installed in a 3 bedroom two bath home
in every room and it still looks new here in Tampa Fl.I Ordered extra
when I bought it and over measured so I still have enough to do a 180
square foot room approximate 12 x 14 room.Another thing is I always
cleaned my floor with a home made mixture of 1 bottle rubbing alcohol,1
teaspoon of Palmolive dish soap,and a tablespoon of ammonia mixed with a
1/2 or 1 pint of water.the alcohol helps it to dry rapidly so it never
gets asorbed in the grooves.I Then will take a dust mop with a pad on it
after its dry to clean any smears to polish.
Date created: 2013-02-26
"Very Poor Quality Flooring"
November 2012, I purchased and had Home Depot install Bruce
Maple Chocolate Laminate floors in my condo (hallway, living room and
dinning room). The day before Christmas a guest placed their wet boots
by the front door. The next morning I noticed that the floor had
puckered slightly around the edge of two boards. I paid $3.69 sq.ft. You
would think that at this price, the floors could withstand a little
water. This Bruce laminated floor is nothing but press particle board
with a very thin layer of so called wood. It looks nice but the quality
is very poor. I would not recommend this product or company to anyone.
Date created: 2013-01-10
Name: andrea tye
Location: mohawk wv
"Horrible is the only word to describe this"
I had this flooring installed in Feb. 2011 by Lowe'S. After first I
absolutely loved the look. My problems were immediate. They make a
popping noise (I was told this was normal and they would eventually
stop), we can hear a cat walk on the flooring even when we are in
another room. Four months after the flooring was installed, the flooring
started bowing up in every room, you cannot walk on the floors with
shoes withtout leaving indentations, the wood is spinting and the finish
is coming off. After contacting Lowe,s, Bruce sent someone to look at
the floors. Pictures were taken and the blame was placed on the
installer. My flooring is now coming apart. I went to Lowe's and told
them that the flooring was junk and that they should remove it from
their shelves. Very upset with this product. It is very expensive
particle board with some stain over it. Do not buy.
It is awful trying to keep this clean. I thought that I was buying real hardwood flooring, which I had in a previous house. You cannot walk on these floors without leaving footprints, especially when your feet are hot. Class Action Lawsuit is needed.
Date created: 2012-11-15
Name: Patricia Sullivan
Location: Springfield, NJ
"ONLY 3 MONTHS OLD!"
After only 3 months, my bruce hardwood floors are splintering! The
finish is worn off in areas and simply walking on it results in
scratches! I live alone and haven't furnished the house yet (Hurricane
Irene victim) and still they are numerous scratches. The floor look
horrible. Can't believe I paid good money for this garbage. They do not
stand behind their products! Now I am stuck with these floors. Do not
buy from bruce/armstrong!
Date created: 2012-10-15
Location: Charlottesville, VA
The Bruce locking flooring I bought has been a nightmare. The locking
mechanism on the boards is very poor causing them to pop apart. This
leave large gaps and white lines, looking awful. Also in places one of
the loose edges is raised up, making the floor uneven. The only way I
have found to keep the boards together is to glue them and tape each
board while the glue dries. Also the locking causes the floor to curl
up, making the edge stick up in the air during installation. If you try
to push it down, the boards pop apart. Spent a huge amount of time
installing and it still looks awful.
Date created: 2012-09-09
Name: Jennifer rogers
Location: Port Charlotte, fl.
It's simply junk. Finish coming off, scratches all over the place and
will not honor warranty. They say it's my fault when the rest of the
house is fine. Home depot will do nothing about it either and my
financial obligation was with them, they should step up. With all
that I am reading there should really be a class action law suit over
Date created: 2012-08-15
Name: Susan J.
Location: New York
Installed flooring about six months ago. Looks nice but is very poor
quality. Anything that is dropped on the floor makes chips and dents.
Scratches very easily. I am a single person with no kids or pets and
still have a lot of damage. Don't waste your money on this junk. Very