Consumer Reviews of Bruce wood floors
#29 of 44 brands of wood floors
44% of customers recommend
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net.
They do not necessarily represent the opinions of Flooring.net.
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Date created: 2014-08-11
Name: Dana D. Bragg
Location: Apex, NC
"Pop & Lock Flooring"
Pop and Lock flooring is awful! Lowes will not stand behind the product
and blames the install! I am out $1700 where we bought the wood. The
floors make an awful popping sound, I called Lowes. They said we must
have installed incorrectly, that the floor must have been uneven. I had
the floor re-installed professionally, another $1400. The floors pop
even worse! Lowes will not back the product. I will not shop at Lowes
or buy Bruces again! The floor also dents and scratches easily. Do not
let anyone tell you that it is more durable than real wood. We have real
wood in another room and it is awesome.
Date created: 2014-07-24
Name: S. Mcginnis
Location: Darwell, Alberta, Canada
"I hope this company goes out of business so consumers can install a high grade flooring."
I was an Armstrong satisfied customer until this hardwood was installed
in my new home. It has very little finish, poor quality, & the reps
don't even tell you the product is good. How could you work for someone
when they tell you the quality of workmanship is changed & they know it.
This flooring cracks 2 days after you install it! I am now banning this
company & will spread the word as bad news travels quick. I have paid to
install it & uninstall it & will never buy product from this company
Date created: 2014-06-25
"Engineered 3in wood flooring"
Purchased engineered 3in Bruce wood flooring in Lowes. Had it installed
throughout my entire house 3 months ago. I hate it, it scratches very
easily and chips. When it chips it doesn't look like wood at all. I
think laminate floors would have held up better and would have cost a
lot less. It's referred to as engineered wood to me it's nothing but a
cheap grade of flooring that cost quite a bit of money. I am very
displeased with this product and would definitely say "stay away" from
this brand. It definitely does not wear well.
Date created: 2014-01-06
Name: Brian H
Location: Cincinnati, OH
In my opinion this is the worst floor you could possibly use. They will
not stand behind the garbage they put their name on. Buyer beware!
Date created: 2013-12-09
Name: Dana Voelkel
Location: Indianapolis, In
"Bruce Engineered Flooring L3020-12d"
Any moisture on floor will delaminate it. Cleaning / Wiping up
immediately is not soon enough. Looks great going down but will not
hold up under any normal usage. Our floor has only been down a year and
looks horrible. Independent inspector claims moisture damage and pets
is the problem. Not sure where the rest of our proceedings will take us
but it's not over.
Date created: 2013-12-01
Name: Jeff Bassemier
Location: Evansville Indiana
"Purchased the best and got the worst"
Bought engineered wood floor the best they had 8 months ago from a local
flooring company. They installed the Bruce floor and that went ok. This
week we are pet sitting and the 20 pound dog peed on the floor while we
were in bed. Found it in the am cleaned up right away and the floor is
ruined. Life happens everyday and this floor failed after one accident.
Shame on you for giving American made a bad rap.
Date created: 2013-08-22
Location: Homedale, Idaho
We purchased -installed it and loved it- it only took a few months to
look like crap. Don't buy it. We have to replace our entire flooring-
waste of money. Don't buy it.
Date created: 2013-04-08
Name: Robb W
Location: Tampa fl
"Bruce E146 15 years and still beautiful"
I installed this flooring 15 years ago with a tar paper barrier over a
wood frame home sub floor,I did nail it down more nails than usual
because my old floors creeked everywhere.I Have always had renters in
and out of my home renting a bedroom and they are rough on
everything,but I'll tell you this is the most durable floor and most
beautiful I have ever installed and no creeks anywhere.I Am not sure
what the other people are complaining about can only figure they had a
poor installation and or they are very rough on there floors.I Would
recommend this floor to anyone,I installed in a 3 bedroom two bath home
in every room and it still looks new here in Tampa Fl.I Ordered extra
when I bought it and over measured so I still have enough to do a 180
square foot room approximate 12 x 14 room.Another thing is I always
cleaned my floor with a home made mixture of 1 bottle rubbing alcohol,1
teaspoon of Palmolive dish soap,and a tablespoon of ammonia mixed with a
1/2 or 1 pint of water.the alcohol helps it to dry rapidly so it never
gets asorbed in the grooves.I Then will take a dust mop with a pad on it
after its dry to clean any smears to polish.
Date created: 2013-02-26
"Very Poor Quality Flooring"
November 2012, I purchased and had Home Depot install Bruce
Maple Chocolate Laminate floors in my condo (hallway, living room and
dinning room). The day before Christmas a guest placed their wet boots
by the front door. The next morning I noticed that the floor had
puckered slightly around the edge of two boards. I paid $3.69 sq.ft. You
would think that at this price, the floors could withstand a little
water. This Bruce laminated floor is nothing but press particle board
with a very thin layer of so called wood. It looks nice but the quality
is very poor. I would not recommend this product or company to anyone.
Date created: 2013-01-10
Name: andrea tye
Location: mohawk wv
"Horrible is the only word to describe this"
I had this flooring installed in Feb. 2011 by Lowe'S. After first I
absolutely loved the look. My problems were immediate. They make a
popping noise (I was told this was normal and they would eventually
stop), we can hear a cat walk on the flooring even when we are in
another room. Four months after the flooring was installed, the flooring
started bowing up in every room, you cannot walk on the floors with
shoes withtout leaving indentations, the wood is spinting and the finish
is coming off. After contacting Lowe,s, Bruce sent someone to look at
the floors. Pictures were taken and the blame was placed on the
installer. My flooring is now coming apart. I went to Lowe's and told
them that the flooring was junk and that they should remove it from
their shelves. Very upset with this product. It is very expensive
particle board with some stain over it. Do not buy.
It is awful trying to keep this clean. I thought that I was buying real hardwood flooring, which I had in a previous house. You cannot walk on these floors without leaving footprints, especially when your feet are hot. Class Action Lawsuit is needed.