Consumer Reviews of Bellawood wood floors

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Popularity:
#8   of 25 brands of wood floors

27% of customers recommend
2 of 5 stars 44 reviews with a 2 average rating
  • Very Satisfied
    9
  • Somewhat Satisfied
    3
  • Neutral
    3
  • Somewhat Unsatisfied
    4
  • Very Unsatisfied
    25

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

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Date created:
Name:
Location: Crescent City, CA
Model: Natural hickory

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"I wish I had found this page before buying"
This stuff cost quite a bit more than the typical wood floor. Plus it was supposed to have a lifetime warranty. The wood is very pretty and our installer did a wonderful job. But now we're seeing cracks in the boards that weren't there when we installed it. The installer rejected a lot of boards for just this reason and was careful to inspect each piece he put in. The cracks have sharp, raised edges that could cut skin. I wrote to Bellawood and sent pictures. Months later, their response was "that's not covered by the warranty, tough buns, hire someone to repair it". So just what does this wonderful lifetime warranty cover? Nothing. I am seriously wishing I had gone elsewhere.


Date created:
Name:
Location: Virginia Beach, VA
Model: Hickory Hardwood

Satisfaction Rating:
3 of 5 stars Neutral, 3 out of 5

Review:
"Lots of waste"
Yes, it's nice looking, but they include too many short pieces in the boxes, which leads to tons of scrap. In other words, rather than include all long boards that you can cut yourself, they include short boards so that you'll be forced to buy more boxes. Sleazy! Do not waste your money. Buy from a more honest company.


Date created:
Name:
Location: Yorktown, Ny
Model: Prefinished select oak

Satisfaction Rating:
3 of 5 stars Neutral, 3 out of 5

Review:
"Not Impressed"
Should have checked these reviews before buying. We did our entire 1st floor in the prefinished, select grade oak in 2012. The finish and color have held, no complaints there, but the wood seems to dent if you stare at it too hard. We have hundreds of small scratches and little dents and I'm not referring to furniture- no pieces have been mined and all are on felt pads. Disclaimer that we do have small children who play on the floor and drop there plastic toys and cars, but they also do this at their grandparents house (who watch them all week) and their floors look great. They had older oak floors, not Bella wood, that were refinished 15 years ago the traditional way.



Date created:
Name:
Location: Milan, MI
Model: 10035159

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied, 2 out of 5

Review:
"Beware"
Bella Hardwood flooring. Here is my honest review. We installed the Bella Hardwood Matte Finish Brazilian Koa color. It is truly beautiful. But the finish on the flooring is really hard to see (as it is not the glossy) so we put a piece in our floor that had a manufacturing defect as it was not fully coated in the clear coat. Now since this has a 200-year transferrable warranty we thought it would not be a big deal. Well it is. The standard response from Lumber Liquidators (which I believe is the same as Bella Hardwood, as I e-mailed Bella, but received a response from Lumber Liquidators), was take a sample to a local paint store to get it matched and apply. Is it wrong that I do not want to pay more for this floor and that I do not want to take to our paint store to get it matched? I think so. I complained a bit and filed a claim, where we had to submit all kinds of pictures and proof. They came back saying the same thing. I am frustrated with them as all I wanted was a little bottle of the stuff they put on to coat the one piece that was a manufacturing defect and so it would match the rest of the floor. Since I am frustrated, I am writing this so other consumers do not have this same problem.


Date created:
Name:
Location: Lake Forest, CA
Model: Cherry

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"This is junk"
We have a Bellawood floor that I'm researching how to strip the finish. The reason we bought Bellawood was the 50 year warranty. The warranty is absolutely, I mean absolutely worthless. Any problems and it's either the installers fault or the homeowners fault. We did our entire house in Bellawood in 2007. Every room, every single room has deep scratched and light scratches that cannot be repaired. Every stick of furniture has had felt pads on them the entire time. We had cheap parquet floor for years that just got better with age. Bellawood continues to look worse and worse and worse. $14K down the drain.


Date created:
Name:
Location: MO

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Don't buy it"
Twice in a year after being installed I have had water leak onto the floor only to have the floor warp so badly I have had to replace large sections. The first was int he kitchen where the dishwasher simply overflowed. I mopped up the water immediately (as I was stand there when it happened). The second was when water got under the floor at the linoleum mating surface to my Mud room. Every time I put a new repair down I put water sealer on the back of the floor to prevent re- occurrence. This is the most moisture sensitive wood floor I have ever seen and I would not recommend this product to anyone, unless you seal the raw wood back prior to installation. Something Bellawood should consider doing from the factory...


Date created:
Name:
Location: Sun City West AZ
Model: Hickory Engineered

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Worthless Warranty"
I installed Hickory Engineered Bellawood in my mother's home in 2013. Looked great but last year, she noticed large cracks developing in the outer edges of the flooring. I had a great contractor who for over a year tried to work with Bellawood to cover this obvious failure of their product. They tried every angle to place the blame on the contractor or my mother. After a year of continued accusations against my 83 year old mother, they finally ruled that because she kept the home warm in the summer (82-86 degrees), this was the cause of the failure. They are crooks with a worthless product and prey on senior citizens!


Date created:
Name:
Location: Illinois

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Buyer Beware"
We purchased the Bellawood because we fell for the marketing and did not do enough research. Commercial shows man dropping golf clubs on the floor, give me a break. We do have a dog, he is older so he is not running around. Within days our floor is scratched up, just from the dog walking from one side of the to the other. I reach out to Bellawood and the response I got made me sick. The spokesperson told me that since the flooring was in the my builders name he could not even speak to me about the product. Most expensive error we ever made, do not believe the hype.



Date created:
Name:
Location: Kentucky
Model: Cinnamon

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Buyer beware!"
Installed this flooring for friends of ours (I'm a professional contractor with over 30 yrs experience). Bellawood and Lumber Liquidators talked about what a great warranty this floor had so our friends went with it. Looked great for the first few days... cleaned once and then noticed that there was chopping all throughout. Upon closer inspection of the boards that had chips the finish looks as though it did not penetrate the wood at all. Neither Bellawood or ll would honor the warranty and said they would do nothing. Stay away from both companies! Never again will I buy anything from either and will steer any future clients away from them too.


Date created:
Name:
Location: Lyons ore

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Bellwood junk material"
I would never purchase another product from LL. Floors dent easily and the finish mars even with bare feet or wearing just socks. Horrible finish might be putting carpet back in!

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