Consumer Reviews of Bellawood wood floors

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Popularity:
#12   of 26 brands of wood floors

25% of customers recommend
2 of 5 stars 54 reviews with a 2 average rating
  • Very Satisfied
    11
  • Somewhat Satisfied
    3
  • Neutral
    3
  • Somewhat Unsatisfied
    4
  • Very Unsatisfied
    33

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

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Date created:
Name:
Location: Benton, IL.
Model: Cumaru

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"PDB Pretty darn bad"
At half the price I might've been just neutral, but with what this cost I am very unsatisfied! The mill work is poor to begin with, I let the climate ties for over 30 days at approximately 30% humidity, when I install that it was tight, over the last year and a half it has shrunk considerably. The darker pieces have shrunk more than the lighter colored ones. That tells me that it was poorly cured. To summarize is just a cheap product at a high marketed price. You're being charged for hype. I've been in the construction industry my whole life, I've been in new and remodel construction since I first rode with my father To jobs. I swear it's a product that Should be sold at a Walmart. I do not recommend it for anyone building anything nice. Just my opinion,


Date created:
Name:
Location: Durham, NC
Model: Solid 3/4 by 3 1/4 Brazilian che

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Splitting and Face Checking"
Within 2 weeks of install, noticed white fine splintering along the grain of the wood. Boards were also starting to show gaps more the 1/16th. Took the unopened boxes back for refund. Was going to do the entire 1st floor of my home and glad I paused after doing a 11x11 room. All my moisture levels met requirements from manufacture. House is dry and on crawl space. Sub floor was very dry and well below limits. Followed all recommendations. Having to load up 22 boxes and take it back....not happy.


Date created:
Name:
Location: Pleasant Hill Il
Model: Red oak

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Finish is gone"
Read reviews before you buy. The guarantee is worthless. Don't even bother with it.



Date created:
Name:
Location: QUEENSBURY
Model: Cera Cinque Terre CLLF035

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Find another company"
Searched for months to find the right style, color, width flooring, and found Bella Cera Cinque Terre, engineered flooring. We were very excited and loved it for the first six months. Then I noticed scratch marks under the stools in the kitchen, and under various other furniture pieces, doubled up on the felt pads and tried to restain those areas. Didn't work. two years later, this floor is a mess. Scratches all over the place, stain coming up in all the heavily traffic areas (by the way, there are only two of us). It is the fault of the Pre-finish garbage they are using. Tried to complain to the folks who sold it to us, and got nowhere except to say that's what happens to dark wood floors and that's what happens when you have high traffic areas. Not true. Had hardwoods all the time growing up, never saw this kind of wear and I had two dogs, three cats. If I cannot get satisfaction anywhere, I will sand, restain and poly the daylights out of them. Since no one is willing to step to the plate and fix this mess, what good is a 200 year warranty? I love the way these floors look, but the pre-finish is non-existent. Look elsewhere, buy something from a company that stands behind and on top of their product.


Date created:
Name:
Location: Chelmsford, MA
Model: Red Oak Select 2 1/4" planks

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Hardly "Hard" wood"
I agree with reviewers that are talking about dents and scratches. Just had 600 square feet of the stuff installed. Same thing... we have no kids, we walk around in stocking feet - less than 3 weeks later we already have dents. Lined all our furniture with thick felt pads. An adult male sat on one of our oak kitchen chairs for about an hour. We padded all the feet ahead of time. The sun came through the window the next day... a mess of dents! Arrghhh! Not even sure why they even sell the stuff. The rest of house has 50 year old red oak floors and that never would have happened.


Date created:
Name:
Location: Gas City Indiana

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Bella Red Oak"
I bought this flooring 800 square feet the better brand in 3inch plank, this wood was suposoded to be so strong and durableand. I accidently have droped a hair brush and it dented. It scratches easy and dented from just chairs that had felt on them for protection. We purchased the higher priced one so that they would look unified and many of the planks are different. I have worried about this floor since installed because of it not being durable. that I have throw rugs over it to protect it more and to cover areas that have damaged. so regret it and should of listen to husband to go with carpet or a different brand. Also Lumber liquidators took 3 month to finally finish its order.


Date created:
Name:
Location: Poquoson, VA

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Love it"
I donít understand the negative reviews at all... my hubby installed in our dining room 8 years ago and in our study 2 years go and now in the great room. It is gorgeous... installed with no issues.... holds up well. Brazilian cherry darkens in color as the sun hits it, so if you cover part with a rug it will definitely be lighter, but that is what is supposed to do. I donít see it scratching easy either. Ours has held up beautifully. I am perplexed by these reviews... three time we have installed the same product and three times we are happy.


Date created:
Name:
Location: Wilkes Barre, PA
Model: Brazilian Cherry 3/4x3-1/4 Floor

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Bad Milling/Poor Quality Flooring"
We purchased 55 boxes of Bellawood Brazilian Cherry 3/4x3-1/4 hardwood flooring. Nineteen of the 55 boxes have boards that measure anywhere from 1/16" to 3/32" difference from one end of the board to the other end. That's 35% of the boards that are not usable. Of the remaining 65%, each box contains at a minimum of four different widths of boards (3-1/4, 3-1/6, 3-1/32, 3-1/2). The boxes of flooring were kept in a climate control environment since delivered. The contractor is forced to measure each board which is a time consuming process but necessary due to the poor quality of the cuts. The milling defects in the 55 boxes equate to approximately 75%. The Bellawood/Lumber Liquidator website and Lumber Liquidator states to expect a 10% allowance for milling/finished defects... 75% defects is unacceptable. The milling of Bellawood flooring is of poor quality... period! Lumber Liquidator in Wilkes Barre, PA was of no help what so ever... in fact they refused discuss the quality of the flooring or any problems encountered with the difference in widths/defects.



Date created:
Name:
Location: Vallejo Ca
Model: Natural Hickory

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Not a professional"
I will start off by saying I don't understand the negative reviews. I am not a floor installer but I am handy. Had no problems, purchased equipment to install the floor. YouTube videos and advice from the store, all went well. Took longer than if it were done by a professional but it was a great Father & Son project.


Date created:
Name:
Location: Buffalo, NY
Model: Australian Cypress

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Worse Flooring Ever"
Purchased this flooring for my kitchen, wanted the flooring that was already treated. Installed floor and immediately had scratches putting the refrigerator back in its place, using moving material. That was day #1, day #2, moved kitchen table and chairs back in kitchen, scratched entire floor. If anything goes drops on this flook, immediate dent in flook. My floor is a terrible mess. I wish I would have read the reviews before purchasing from Lumber Liquidators. It will be my mission to get my money back!

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