Consumer Reviews of SnapStone tile floors
#9 of 10 brands of tile floors
37% of customers recommend
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net.
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Date created: 2016-08-08
Name: E. Fisher
Location: NW Kansas
We were excited when we found the Snapstone tile for our kitchen and
bathroom 3 ys ago. But that excitement soon turned to extreme
disappointment as the tiles began cracking and chipping within a few
months. We replaced 12 tiles right away and now we have 18-20 more to
replace, which of course, we are not going to pay the expense of having
someone do that--and what good would it do anyway? We spent over
$2000.00 and now have to replace it. I would never, never, never
recommend Snapstone tiles to anyone!
Date created: 2016-06-22
"Don't buy this product!"
Snapstone tile is very fragile and will crack and chip! Also, the
Snapstone grout is very difficult to clean and remove from the tile!
Date created: 2016-05-25
Name: K. Filewicz
Location: Omaha, NE
"Not Suitable for Kitchens. Period."
Pretty, and easy to install. That is where the positives end. Not
suitable for kitchen use. The fact it floats makes it like a pine board
at a Karate demo: a solid hit, and it breaks. That same board glued to a
wall would not break. That is the problem with a fragile tile product
that floats just off the floor. I don't know what I am going to do with
my kitchen floor except replace it, and eat it on $1000 of tile. 6
cracked tiles and counting. One a month. A can, bottle, glass and chair
falling, and child jumping have each cracked a tile. Replacing the tiles
is a huge pain. And the grout system? If there is any flex in the sub-
floor, the tiles pull loose from grout and then it leaks. I get the
appeal of the easy install, no mastic, no backer-board, but it is not a
durable product. Go with regular tile if you are at all able.
Date created: 2016-05-20
Name: S Schuchardt
Location: Fond du lac WI
"Cleaning the grout haze with ez"
I installed the tile floor and do to my fault I did not wash it off good
after I grouted it. So I had a bad case of grout haze. What you need to
do is use Blaze & Pumice stone for cleaning toilets. Wet the stone with
water and rub on the tile haze comes right off no hard work.
Date created: 2016-05-11
Location: plainfield, Illinois
Installed in March. Have contacted the company several times. They say they will call back but don't.
Does not come clean. No matter what the company tells us to try. Very
disappointed. Talked with a man who said he would call back and send
someone out but they never did. Would never, never, never use this
Date created: 2016-05-01
Name: Tina S
Location: Milwaukee, WI
Not good! The dark gray grout has discoloration from calcium in our
hard water, the light gray tiles don't clean well (look streaky no matter
what I use to clean).
Date created: 2016-03-20
Name: David prankienas
Location: Bay city,mi.
"The Snapstone nightmare"
We completely leveled the floor before installing the snapstone tile. We
allowed for a quarter of an inch veveal around the edge. After grouting
the floor we left the house for seventy two hr. before a week had gone by
we had six cracked tiles one I dropped a pan on and one I dropped a glass
on and the others I have no idea how they cracked. This floor would be
ok in a closet but no way would I put another one in a kitchen.
Date created: 2016-01-05
Name: Freddy J.
I installed this floor in our bathroom about three years ago. I haven't
had any problems with cracking, as a lot of people have
mentioned. However, I was very careful about leveling subfloor and
eliminating flex problems. I plan to use this product again. I just wish
the price wasn't so high.
Date created: 2016-01-03
Name: Larry Delis
Location: Wis. Rapids, wi
"What was I thinking"
Have had this floor for 1and a half years, installed in small kitchen.
So far 8 broken tiles 4 in none traffic areas, 2 broken from a dropped
breadboard. Well have to replace total floor and take the loss. Would
not recommend this floor to anyone.
Date created: 2015-11-30
Location: Chicago, illinois
"Snapstone tile dissappointment"
I bought the Snapstone tile to lay in my basement after I seen how easy
it was to install and the company's great reviews on it. After 1 month
of installation the floor tiles began to crack and started popping out
of there connecting joints. The soapstone tile grout also started
cracking apart between the tile edges after 2 months of installation.
Don't buy. This is an expensive garbage project.