Consumer Reviews of Mannington synthetic floors

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Popularity:
#8   of 12 brands of synthetic floors

13% of customers recommend
1.5 of 5 stars 37 reviews with a 1.5 average rating
  • Very Satisfied
    5
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    2
  • Very Unsatisfied
    30

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

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Date created:
Name:
Location: San Diego

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Horrible floors and horrific customer service.."
I am so disheartened and upset.. From day one of these floors being installed, they had a residue and film that just will not go away.... I called the company and they gave me the run around and absolutely nothing for resolved... its been a year & a half and i am ready to remove these floors after spending $6,500 .. The company is worse then their floors.. Save your money and do not give to this company.. Oh, did i mention warranty?? forget about it, they do not honor it..


Date created:
Name:
Location: Las Vegas
Model: Adura Max Sausalito

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Very Satisfied Customer"
I too am quite surprised by many of the negative reviews. I had over 2000 sq of vinyl plank installed in my home. Having had hardwood floors for many years, I was tired of the issues from water damage and repairs. I initially wanted ceramic tiles but had mixed feelings about the coldness and other issues. I have not been disappointed in my new floors. They vacuum and clean up very easily with Bona cleaner. I have had no scratches or warping. When people walk into my house, they are so impressed and think that they are really hardwood floors. I had an independent floor installer and he loved the floors so much, he had this brand installed in his home as well.


Date created:
Name:
Location: Indianapolis IN
Model: Audra

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Stunned by bad reviews"
Almost 1 year ago (August 2017) we bought a new home and we chose Mannington Audra Max (Dockside Seashell) for the entire almost 2000 sq. Ft. First floor. We love it. It really looks great and everyone who comes to our home remarks about how beautiful it is. We have lots of windows (so lots of sunlight) and haven't had the first problem. It's so easy to clean & is so stain resistant as well as scratch resistant. We have our grandchildren here at least 2 or 3 days a week so it has been very well tested. My daughter is ready to put new flooring in her home & I recommended Audra. She is the one who found this website with these horrible reviews. I am just stunned by these bad reviews and certainly hope that I will not have these problems in the future. Also, I'm a little puzzled as to why when looking at review sites I do not see bad reviews like these. All I can say is that I absolutely love our floors and would recommend from my experience, and yes, I would buy again.



Date created:
Name:
Location: Buffalo NY
Model: Adura

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"It's for you if you like waves"
The flooring is a month old and is buckled in areas in direct sunlight as well as out of it. The material is clearly defective. Trying to get it replaced now with a non Mannington product. We used Armstrong in the kitchen and bath and are happy with it.


Date created:
Name:
Location: Maryland
Model: AduraMax

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Very Satisfied & Happy"
Overall a great product. Very satisfied. It was installed over existing vinyl without any problem. Dishwasher leaked and we were able to remove the same planks and put them back down without any damage. Highly Recommend.


Date created:
Name:
Location: San Diego
Model: Vinyl

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Disappointing and horrific customer service"
Floors were installed and had a residue that was strange when it was been installed.. Total expense $8,000 I called the Sales Rep Robert, & he told me to use a little warm water & vinegar or the Bona Cleaner.. I cleaned and cleaned and cleaned .. residue still there and you walk on floors and you can see footprints, etc etc... awful.. These are supposed to be low maintenance floors.. Robert was argumentative and seemed to care less, that I was disappointed and all i was asking them was to cover the expense of a professional floors cleaner that was recommended by the Store were I purchased the floors.. He was adamant, that he had no responsibility, I have heard form others, that this has happened to them as well. Why should brand new floors out of a box have to be professionally cleaned and buffed ? Mannington along with Coles in San Diego have completely washed their hands... Of course, they have already taken my money... totally sucks... I will never buy from either again.


Date created:
Name:
Location: Idaho
Model: LVS GOLD

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Behind the technology curve"
I have professionally sold and installed vinyl flooring for 30 years. Mannington has always been an inferior floor when compared to other manufacturers. The original Mannington Gold was bad enough to nearly bankrupt the company, with thousands of claims you would think the company would retire the brand forever. Unfortunately they brought the name back as the best of their LVS product line. I was originally optimistic as the rep assured our team of sales pros this floor has addressed all previous issues and improved on all of them. Well, not so. When installing Mannington they have always been the most difficult to install, move it wrong, look at it wrong, it will tear on you. They claim this is a glass back product, glass back typically signifies fiberglass in the core. If this has glass I would like to know where? IVC is a true glass back with a sheet of fiberglass as the basis of the core, will it tear, sure, but you have to purposely pull with a great deal,of force to do it. Not so with Mannington, as I stated, look at it wrong and it tears. Also, Mannington still uses a top coat seam sealer, when innovation has allowed much better products to be sealed at the edge of the seam with no residue visible from the surface Mannington chooses to remain at the back of the pack with regard to innovation. If you want a floor that is at the top of the price category, easiest to tear, and most difficult to clean then shop Mannington. For top in quality, fairly priced, durable, and the most realistic patterns I suggest checking out IVC. You will not be disappointed, and.... your installer will enjoy the ease of installation as well.


Date created:
Name:
Location: Detroit, MI
Model: Adura Vibe

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Difficult to clean"
This floor is in my kitchen but my children are grown and I do not wear my shoes in the house so there is very little wear and tear on it. The floor is extremely difficult to clean. Spills do not wipe up easily. Even if you spill something on the floor like coffee, etc., it takes "elbow grease" to wipe it up. The floor is grooved and everything that drops onto the floor seems to get stuck in the grooves. I find the only way to get it clean is to get on my hands and knees with a rag and a small brush. I have an very small kitchen and I can't imagine dealing with this flooring if my space were large. It also scratches very easily and if you want to move the stove or refrigerator out to clean under them, it is a major project. I would never recommend this flooring to anyone!



Date created:
Name:
Location: Bonita Springs, Fl
Model: Adura Max

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Stay away from Mannington"
We had this flooring installed in April 2017. We left Florida 2 weeks later. We put up hurricane shutters, an accordian blind and kevlar screening and left AC on. The house was in darkness. When we returned in November, the floor in the bedroom had buckled and bubbled in areas. We called both the store and the manufacturer. The store sent pictures and a piece of the floor. Mannington would not send a representative to inspect the floor. Phone calls were made by the store and myself. An email was received two months later stating that the claim was not a warranted condition, and the photos showed lack of expansion, pinch points or occurred because of thermal expansion. This is false and they felt that they did a thorough investigation! I will never buy another Mannington product for either of our homes. The store pulled the Mannington display from its store. The store we dealt with actually let us pick out something else and installed without a fee. We are very fortunate to have dealt with a reputable store, Setterquist Flooring!


Date created:
Name:
Location: east coast usa
Model: Adura Max

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Not scratch resistant by any stretch of the imagination"
This floor cleans up beautifully, but the demonstrations by the manufacturer of its scratch resistance do not take into account that anything with any weight at all on this floor will scratch it (i.e. a person with a pebble stuck in their shoe tread.). We are about to become a sock only house.

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