Tennessee Flooring Contractors
Consumers should carefully evaluate their space and flooring material before jumping into a flooring project. It
may take a qualified professional to ensure the new material is installed correctly and safely in the desired
space. Finding a contractor may be as simple as asking a few friends or neighbors and doing a little research for
the best qualified person or company.
Licensing
Only eight counties in Tennessee require all contractors to be licensed by the state. In these locations, flooring
contractors need to obtain a Home Improvement License for any home remodeling project between $3,000 and $25,000.
A contractor's license is required for jobs larger than $25,000.
Contractors do not have to pass an exam to obtain this two year license, though there is a $250 application fee
and contractors must provide a $10,000 surety bond.
Counties wanting to adopt the Home Improvement license law may do so at no extra cost. In order to institute it,
the law needs a 2/3's vote from a town's or city's commission.
Legal Issues and Complaints
Consumers can file a complaint against a licensed or unlicensed contractor through the Board for Licensing
Contractors or the Division of Consumer Affairs. If it's found that a contractor's actions violated the law, the
Board's legal department will determine the necessary disciplinary actions, such as civil penalties or possibly
revoking their license.
In cases without apparent violations, the consumer's claim will be handled through the Consumer/Homeowner
Accountability Mediation Program (CHAMP) at the Division of Consumer Affairs.
This program gives the consumer and contractor the opportunity to settle their dispute without legal
intervention. If both parties don't agree to participate, or there are license law violations - the case may be
transferred back to the Board for disciplinary measures.
Consumer Protection
The Home Improvement Licensing program protects consumers from becoming victims of deceptive business practices or
poor workmanship. The HIC program requires contractors to display their license ID anywhere they advertise as
licensed, so they are easily recognizable to consumers.
The law also requires contractors to be bonded and insured in order to obtain a license. This ensures consumers
won't be charged if a worker is injured on the worksite, and the bond will reimburse the client if a contractor
doesn't finish the job or performs the work poorly.
In addition, the Board has established strict guidelines for contract agreements. All contracts must be in
writing and contain the contact information of both parties, full details of the job, with all fields filled out
before it is signed.
Unique Flooring Materials
Tennessee's marble quarrying industry took off in the late 1840s when Tennessee marble was used to create the
Washington Monument. Soon after, its reputation as a high quality material with unique coloration spread across
the United States. Production began in the Knoxville area and by the 1920s there were 11 marble companies and 28
quarry mines.
Tennessee marble is used as a decorative and durable material for floors, counters, elevators, and walls in
several private and well-known public buildings. This includes: J.P. Morgan Library in New York City, the
National Gallery of Art, other Smithsonian museums, Lincoln Memorial in Washington, D.C and New York City's Grand
Central Station.