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Rhode Island Flooring Contractors

When installing a new floor, a little research often pays off. Spending the time to investigate local flooring contractors may save homeowners time and money in the long run. Flooring specialists can provide a wide range of options and materials for a new floor and offer professional, stress-free installation.

Licensing in Rhode Island

All contractors involved with commercial or residential construction, remodeling, or repair are required to register their business with the State of Rhode Island Contractors' Registration And Licensing Board. Non-registered contractors will be fined up to $5,000 for the first offense and $10,000 for each subsequent violation of the law.

All forms of businesses, such as partnerships, corporations, and self-employed individuals are required to submit the proper application to the Licensing Board accompanied by:

  • Proof of company's incorporation
  • A picture identification card (drivers license)
  • Insurance certificate of $500,000 (combined personal injury and property damage)
  • A registration fee

Legal Issues and Complaints

If a homeowner has an issue with a contractor, a claim needs to be filed with the Contractors' Registration and Licensing Board within one year of an incident with a registered contractor or two years if the contractor was notified in writing during the year.

When the claim is received, the Board will send a representative to investigate the issue and attempt to resolve the dispute. If there is no resolution, the Board offers a hearing and appeal process. If an installer refuses to cooperate or pay any amounts ordered, the contractor may be penalized under the law.

Common Flooring Installation Issues

Many flooring installation issues stem from poor customer service or communication between the contractor and homeowner. In many cases, these complaints involve larger, big-box flooring companies and national chains. Issues such as failure to arrive on a promised date, misinforming customers about flooring products or services, and payment discrepancies are common issues consumers face.

Checking the Licensing Board for any previous customer complaints may help consumers find a dependable, independent flooring contractor and avoid these issues.

Consumer Protection

State of Rhode Island Contractors' Registration and Licensing Board recommends taking precautionary steps before hiring a contractor to ensure disputes don't arise after the work has been performed.

Before signing any paperwork, get at least two bids for the job and check a contractor's references and registration. Find out how long the contractor has been registered, if there are violations on record, a record of up-to-date insurance, and if the contractor has workmens' compensation.

After choosing a contractor, avoid verbal agreements while discussing the project. Any contract over $1,000 is required to be in writing and signed by both parties. Homeowners should read over the contract thoroughly to ensure their rights are protected.


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