Consumer Reviews of Tigressa carpets
#6 of 14 brands of carpets
30% of customers recommend
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Date created: 2016-02-19
Location: Akron, OH
We had a Tigressa carpet installed in our home in 2011. We absolutely
loved the color and softness of the carpet. He was a longer frieze
installed in our bedrooms and a much shorter frieze installed in our
main living areas including steps. Within 6 months, the carpet in our
main living areas started to crush and mat down. Shaw, who manufactures
Tigressa, did agree to replace the carpet and when asked, guaranteed
that there was a manufacturer defect and if we chose to reinstall the
same carpet, we would not have the same problem. We had the except same
carpet installed again in 2013 because we loved it so much. This time
around, the crushing and matting is even worse that with the original
carpet. The areas that are higher traffic areas look horrible, even
after vacuuming. The actual carpet fibers have untwisted and matted down
and there is no amount of vacuuming or carpet cleaning, professional or
otherwise, that has helped. The carpet has also seriously lost it's
softness. In the areas where there is no foot traffic (like under the
sofa), the carpet looks and feels wonderful. Any other area, however,
the carpet feels much more stiff. The only positive I have to say about
the carpet is that the manufacturer has been helpful and has agreed to
replace it again, although this time we are obviously going with a
completely different carpet and manufacturer. Very disappointed.
Date created: 2016-02-11
Name: N. Hare
Location: Toledo, OH
Model: Tigressa SoftStyle
"Tigressa SoftStyle Carpet is terrible"
A waste of money! I went into the carpet store asking for Family Room
carpeting with thick pile, doesn't show markings from walking on it or
vacuuming, and would be durable. I purchased the dark brown Tigressa
SoftStyle Carpet as recommended by the salesperson at the store we have
shopped before. This was about a year and a half ago. Per the warranty,
I sweep the carpet twice a week and also swept the carpeting due to
allergies. So very unsatisfied with this brand/style. I noticed the
first time I walked on it and vacuumed the carpet, you could see
markings. Now I've noticed matted spots on the carpet will not pull back
up after vacuuming. I would expect those matted spots on a carpet
needing replaced, but not one that is less than two years old. I have
expressed my dissatisfactions with the carpet seller about a year after
purchasing the carpet. I do not recommend this brand and style to
anyone, it's a total waste of money.
Date created: 2016-01-10
Name: r. lemon
Location: ft. dodge,ia.
Purchased this carpet four year age from one of your leading carpet
supplies with the guarantee if not happy with it we'll replaces in
within a years no charge. False advertising. Carpet started matting
from day one. Has no resilience when walked on foot prints stay
their forever. Vacuuming doesn't even bring it back. Now at four
years old it is blossoming meaning yarn is starting to unwind. Shaw
think this is normal.
Date created: 2015-09-08
Location: Granby CO
"Very poor quality"
I bought my carpet little over 4 months ago. I have a 2600 sq ft house
and anywhere I walk more than once a day is already matting to the point
that it wont come back up. Wishing I had bought the cheapest carpet out
there instead of spending what I did on this. Hoping to get my house
sold before I have to replace the carpet again. And like someone else
mentioned, it isn't comfortable to walk on barefoot with all the bumps
in it. Wouldn't recommend this brand to anyone.
Date created: 2015-08-12
Name: M Nash
Location: Oak Leaf, TX
Model: Headwaters II
This carpet is beautiful, soft to the touch and should not be used on
floors because it is horrible to walk on. It has been installed over 30
days ago. The Carpet One has been out and sees nothing wrong with it. It
is lumpy in spots, it crackles in places. It is horrible to walk on
barefoot. We replaced 12 year old carpet that was much softer to walk on
and a more consistent surface. I wish I had my 12 year old carpet back.
I absolutely hate to walk across its uneven lumpy surface.
Date created: 2014-10-19
Location: Port Orchard WA
I replaced 20 year old carpet and after 2 years that is how my Tigress
looks. I don't mind the foot marks and vacuum marks. It's all matted -
very unhappy. Even the carpet cleaning guy was surprised at how new this
carpet was and how it looked.
Date created: 2014-08-06
Name: Kerry Tiffany
Location: Hudson, OH
Model: Lost In Soft
"What a beautiful carpet!"
Lost in Soft is Tigressa's softest, deepest pile carpet. It feels
luxurious on bare toes and is plush enough to take a nap on it. Because
this carpet is very plush/deep, it works best with vacuums that allow
height and roller adjustments. Mine is a Kirby from 2005 and I raised
the brush roller up and run it on a medium height setting, which lifts
the pile nicely without stopping the brush roller. Lost in Soft wears
very well, too. My high-traffic areas still look great after two years.
Since this is a plush carpet, it will show vacuum tracks and
footprints. (This is typical of plush carpets. There is a trade between
comfort and an unblemished uniform appearance. If hiding footprints is
your number one goal, get a Berber or commercial low loop carpet.) I
found stains pull out easily with minimal cleaning chemicals and I
don't have a problem using a rental Bissell Big Green machine for
periodic cleaning. I plan on installing this carpet in the upstairs
bedrooms when the time comes!
Date created: 2014-07-23
Name: Shireen Ehredt
Location: Durand, IL
Model: Cherish Cholena Plus
"Regarding Shaw Tigressa carpet"
Purchased Shaw Tigressa Cherish Cholena Plus carpet from Lonnie's Carpet
Max Rockford, IL. I am very dissatisfied with this carpet. It shows every
vacuum mark & footprint possible! I also can not use my new Shark vacuum
very difficult to push on this carpet, I am using my Kirby and it is not
much easier to push I have to have it on the highest setting. The worst
choice in carpet purchased! I have called the store and complained told
according to the warranty it has to be in the house for 30 days before
anything can be done about it. I want it taken out! I would not purchase
this carpet again! I hope something gets resolved!
Date created: 2014-07-17
Name: D fisher
Model: Wild Mushroom
"Carpet is nice to touch but..."
Had this carpet installed by Kahains of Middleboro MA, the carpet is
nice to touch but have yet to find a vacuum cleaner that I can push on
the carpet! I was told to use a rotary brush type vacuum, possible to
push, the fibers get sucked up and bogs the vacuum down! So after my
husband has pulled his back out several times pushing the vacuum, I
went back down to see if they could help with a solution and was told
the warranty is up try a stick vacuum. So now I'm told to use a 20.00
vacuum for a 2300.00 carpet! Close to having someone come take it out.
Date created: 2014-02-16
Name: stacey polley
Location: wichita ks
"Living room carpet shows every stain"
Do not buy this carpet. I vacuum daily and have carpets cleaned about
every 6 months. This carpet shows every stain, shows traffic wear and
seems matted down. I can't wait till I can afford to replace it. (The
carpet is 5-7 years old.) I was done with it after 1 year.