Consumer Reviews of Mohawk carpets

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Popularity:
#9   of 17 brands of carpets

20% of customers recommend
2 of 5 stars 165 reviews with a 2 average rating
  • Very Satisfied
    29
  • Somewhat Satisfied
    5
  • Neutral
    6
  • Somewhat Unsatisfied
    8
  • Very Unsatisfied
    117

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

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Date created:
Name:
Location: Annapolis, MD

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Only Good Things To Say About Mohawk"
We've had our Mohawk Custom Weave for six months now. It replaced six rooms of water-damaged hardwood floors. Using Mohawk's Custom Weave Boutique, we were able to choose just the right style for each room without sacrificing quality or having to mix and match manufacturers or installers. The loop pile is very easy to keep clean. We've only had it professionally cleaned once, because we do alright on our own. In fact, the only trouble we've had with the carpet happened when we had a service come in to clean it: the epoxy had not bonded properly, allowing the pad and carpet to bunch up under the steamer. This, though, was attributable to the installation; the quality of the product itself has so far been just fine. I would absolutely recommend Mohawk to someone else, specifically for theit huge selection and decent price for the quality of the carpet. I would, however, have the installation double-checked.


Date created:
Name:
Location: Greenville, PA

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"My living room carpet"
This carpet was in my living room when I moved in over 3 years ago. It was one of the things that made me want the house. I love the color and how it hides dirt as I have 2 large dogs who ike to make a mess and also shed all year round. It has held up fairly well, however I dislike that it is starting to come "untangled." If I didn't have 2 large dogs that liked to play rough it would probably hold up even better.I had it professionally cleaned by Stanley Steamer and it looked much newer than when I first moved in! It smelled very fresh also. All in all I am quite satisfied. We are remodeling several other rooms in our house and would consider buying the same carpet again, and I have recommended it to a friend of mine who has a large long haired dog in her house.


Date created:
Name:
Location: Olathe, KS

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied, 2 out of 5

Review:
"Avoid the berber!"
We finished our basement and had berber carpet installed approximately three years ago. When the carpet was first installed it looked great! We were very excited about how it gave the basement such a finished look and the installation seemed to go smoothly. Then, after a few months it started to show it's "true colors" so to speak. The fibers snagged easily and quickly began to look worn, the seams could easily be seen and the majority of the high traffic areas looked dingy. We haven't had the carpet professionally cleaned as we are not sure it would do any good. We have used home cleaners on some areas and they seem to work on small stains. We are not messy people and do not let our kids eat on the carpet. This type of carpet just seems to show every little speck of dirt. The carpet is not at all comfortable to lay on and we wish we had gone with something more plush. We decided to buy and install berber based on the recommendation of the carpet specialists we had visited with at several stores. All of them told us how well it held up and that it was great for family rooms or any high traffic area because of how well it would wear. Our experience has been the complete opposite and we will never again buy berber let alone recommend that a friend buy it. We may try another Mohawk product but we would be doing a great deal of research first to see how satisfied current owners are with the product.



Date created:
Name:
Location: Vicksburg, MS

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"The worst carpet ever"
I've had Mohawk carpeting for a couple of years now and I absolutely hate it! Any time something is dropped or spilled on the carpet it stains. I have three kids and believe me something is always being dropped on it. I've tried to steam clean it but the stains just won't come out. I've tried doing it by hand with a carpet cleaner but when I do it just makes another stain from the cleaner! I have given up. The only plus side to this carpet is that it handles light from my living room quite well. My living room is bathed in light for hours and so far it has held up its color with no fading. I would not buy this brand again and I definitely wouldn't recommend this to a friend. I'm just going to have the carpet replaced but this time I will replace it with hardwood floors!


Date created:
Name:
Location: Raleigh, NC

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Good for the Price"
We put new carpeting in our home 7 years ago. Having 3 kids, though older, we decided not to opt for the most expensive carpeting. Considering the price the carpet had held up reasonably well. Ours is a light beige color and doesn't repel stains but any stains we've accrued in the carpet have been very easy to remove immediately with cold or hot water and a cloth. They still look very new for having been installed for close to eight years as well. The carpet is comfortable against our feet as well. We had the carpet in our rec room steam cleaned recently and it looked like new again! I would definitely recommend this carpet to anyone not looking to spend a lot of money on new carpet but who wants quality. I'm impressed with how it has held up and would carpet my house with it again if we need to in the future.


Date created:
Name:
Location: Baltimore, MD

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied, 4 out of 5

Review:
"It is what it is - A solid, decent carpet"
I've had this carpet for about a year now, and it's certainly an improvement over what we used to have to walk on before (a rather ugly, splotchy, gray affair). It was available in darker colors, which I still very much enjoy, (we have ours in a soft blue-gray), as that certainly enhances the aesthetic appeal of the interior, and helps reduce the visibility of the wear and tear. Unfortunately, it does seem to fray a bit easily on the sides, but that may have had to do with the installation more than anything. We haven't yet had it cleaned, so I am not certain as to how it holds up to that. While I can't say that it's perfect, or exactly what I would love, it is, nonetheless, a solid, decent product, and serves us well. I would certainly go this route again, and I wouldn't hesitate recommending it.


Date created:
Name:
Location: USA

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Wow"
The flooring was all I'd expect it to be. The texture was firm with a hint of soft.


Date created:
Name:
Location: Kansas City, MO

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied, 2 out of 5

Review:
"Stained for life"
I've owned this carpet for 2 years. I like that it is comfortable to walk on. I also like that the colors are so earthy. I dislike that it is so susceptible to stains, and that it is so expensive. I have had to have it professionally cleaned and the stain didn't come out at all. I was very upset, it was just a mild stain and nothing happened. I would not buy this brand again, I had a very slight spill and it is stained for life. I would never recommend it to a friend, I was very easy on my carpet and it already looks old. The cleanability of this carpet is worthless, one little tiny stain and it's stuck for life. I've only owned it for 2 years and it already looks worn-out, as if I have had it for 15 years. I will never buy Mohawk carpet again.



Date created:
Name:
Location: Mesa, AZ

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied, 4 out of 5

Review:
"Berber Carpet Review"
We have owned berber carpet for almost four years now. I have to say that this brand is very durable. Our carpet has survived three toddlers.. and we all know how messy toddlers are. We get our carpet professionally cleaned at least twice a year. We do this right before the Holiday's and in the middle of summer. We get them cleaned at these time because during holiday photos we want no spots showing up and in summer the kids are outdoors more and bring in dirt, popsicle stickies and muddy hands. Our carpet is beige and shows dark stains more easily than other colors but I use the kids and pets stain remover to keep up in between steamings. Other than that I am pretty satisfied with the quality and durability of the berber. It is also pretty inexpensive and pretty much pays for itself. On a scale of 1-10 I give it 6.


Date created:
Name:
Location: Clemmons, NC

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Love that Mohawk Berber"
Three months ago we replaced the five year old Berber carpeting in our condo with new Berber carpeting from Mohawk. Our previous carpeting was from a different manufacturer. The Mohawk carpet has a tighter weave and the fibers don't crush when you walk on them. Our new carpet is also much easier to keep clean. The vacuum glides across the carpet and the carpet releases dirt and cat hair with ease. Also, we have a cat and, of course, she has christened our carpet with several hair balls. The stain stays on top of the carpet rather than being absorbed. Just a simple wet paper towel, one wipe and the stain is gone. I would highly recommend this carpet to a friend and have already recommended it to my sister.

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