Consumer Reviews of Milliken carpets

Popularity:
#2   of 17 brands of carpets

53% of customers recommend
3 of 5 stars 15 reviews with a 3 average rating
  • Very Satisfied
    7
  • Somewhat Satisfied
    1
  • Neutral
    1
  • Somewhat Unsatisfied
    0
  • Very Unsatisfied
    6

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. They do not necessarily represent the opinions of Flooring.net.

Read more about Milliken carpets
12Next >>

Date created:
Name:
Location: Cross Plains, WI

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Don't Buy"
Purchased carpet tile for commercial office space. Carpet did not stand up to standard traffic & looked like it was 15 yrs old after less than 5. Miliken acknowledged there may have been defective materials involved (possible dye issues) but refused to offer more than a 10% discount on a future purchase once they realized how much sq footage was involved. Absolutely ridiculous & we're so angry/disappointed that they won't stand by what should be considered typical quality standards. There's no way we'd buy any product from them in the future. I don't care if it's free, you won't find it in our office; not worth the hassle since it'll likely need replacing once again in less than 3 years. We wanted (and still want, but it's been such an uphill battle I'm not holding my breath) $$ compensation for the trouble of needing to replace years before it should be due. Yep, they'd basically be buying a competitor's product, but if they have any care for their customers, they should stand behind their own products when it really matters! TL:DR; Do not buy Miliken flooring, you'll be sorry you did if anything goes wrong with it.


Date created:
Name:
Location: Gibraltar Mi
Model: Grand Elegance Charming

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Carpet disintegrating"
We purchase our carpet from Finishers Unlimited in Monroe Michigan. Carpet is disintegrating. We have fibers all over the house we cannot sit on floor due to fragments getting all over our cloths. Finisher has contacted distributor almost 2 months ago to file a claim we are still waiting for a claim adjuster to come out and look at the carpet. Eric, the owner of Finishers Unlimited came to look at the carpet and said he had never seen anything like it. I am so upset and concerned about breathing this dust like particles. We pay a lot of money for this carpet and need a solution.


Date created:
Name:
Location: Hackensack NJ
Model: Grand Elegance

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Quality control and customer support issues."
We purchased same model for 2 bedrooms. Milliken has big problem with quality control. One bedroom is good quality other is like walking on sand. Both where installed the same time. We been ask if this is a new carpet. Customers service is non existent. We called but calls where not returned. We had the same carpet in previous home for 22 years. The new carpet is not even close to the old carpet.



Date created:
Name:
Location: Newburgh, NY

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Milliken has disappointing quality"
As a designer I am not a novice about carpet. After one year of light traffic and proper maintenance the carpet matted. The pile became crushed in traffic areas. Milliken has used every excuse from stainmaster fault, to optical color change to avoid responsibility. I advise you to buy another brand, because Milliken does not take responsibility for defective product.


Date created:
Name:
Location: Cleveland, oh

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Poor quality carpet"
Carpet in high traffic areas wears out quickly. We too got a runaround when trying to get answers. Seems the only people they employ are Sales people and our cleaning methods are at fault. Really? They were quick to refer us to "their carpet guys". Never again!


Date created:
Name:
Location: Gainesville, FL

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Dissatisfied customer"
Very upset regarding the nonchalant attitude from quality assurance in response to our problem. Our first order was placed short (our fault.) The second order came in timely however, we realized the first shipment was wrong. They originally shipped the wrong color. Now we are returning a piece from the second order back to Milliken to show them what it should be (at our cost.) My biggest complaint is that no one seems to care. They are more concerned about how it could have happened than correcting the problem. I am an extremely dissatisfied customer. Company coming this week and my house is a mess.


Date created:
Name:
Location: Buffalo, NY
Model: 545029512900

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Milliken Carpet tile. Very pleased!"
I have had this carpeting tile for two and a half years now and i'll tell you, I couldn't be happier. I constantly get compliments from my friends and family about how nice it looks and how well it matches the rest of the room. My wife and I picked it out at our local Lowes and just could not be happier! I installed it myself with a little help from my father and it turned out very nice and was only a one day project. I highly recommend.


Date created:
Name:
Location: DeSoto, Mo
Model: 54500651200603

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Happy with Milliken"
I needed a quality carpet for my high traffic office space at home. I have decided that after one year of use that I may replace future carpeting needs with the same brand as my office, Milliken. The carpet is a darker blue level loop which helps with the grime and the loop itself has stayed strong despite constant in and out traffic. The carpet itself cost around five dollars a square foot so I wasn't expecting much out of it. The fact is that it is holding up strong and I often recommend it to others needing a low cost but durable carpet. I certainly will consider the Milliken brand again when I need to look for some updating or replacement carpet.



Date created:
Name:
Location: Olean, NY
Model: Block Bimini Blue Carpet Tiles

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied, 4 out of 5

Review:
"Ease of Installation is a Perk When Laying Down Carpet Tiles"
At the cost of a hard wood floor, I purchased carpet tiles from a home improvement store. The price of these tiles are a bit high for my taste, but I absolutely loved the pattern. I also loved the thought of being able to install it myself. This carpet was put in my dining area and they are very unique. I have never dealt with carpet tiles prior to this, but I am extremely pleased with the outcome. I have had this carpet installed now for approximately 8 months and the reason it was so appealing to me was the ease of installation. I was able to get the hang of installing this carpet after only a couple of tiles. Another great feature of this product is the ability to replace one tile of carpeting if one stains or becomes damaged. I have not had to replace any of it to date, but I purchased extra just in case. I also love the overall look and feel of the carpet. It is not a very plush carpeting, but it is very comfortable. I would have to say that the only thing I dislike about this product is the price. All other aspects are a plus in my opinion and I would definitely recommend this product to family and friends.


Date created:
Name:
Location: Raleigh, NC

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"wonderful carpet"
I have had this carpet for about a year now and I have loved it so far. There are so many things that I like about it. It is very plush and comfortable to walk and sit on. It handles traffic well and has not even really began to wear down. It looks great in the family and living room where it is installed and easy to keep clean by vacuuming. So far, the only thing that I do not like about it is the fact that I had not gotten it sooner. I have only had to replace a part of it and this is what I like about it. Because it is made of tiles rather a larger full piece, I can replace only one part if an accident happens and it gets stained. I would buy this carpet again and would recommend to anyone who is looking to buy carpet. It is affordable, practical and very easy to install. I installed it myself and it did not take too long. I love this carpet and would recommend it to others.

12Next >>

Find Flooring Installers
My zip code is:
How to Buy
Flooring Reviews
Flooring Materials
Flooring Brands