Consumer Reviews of Coronet carpets
#12 of 14 brands of carpets
16% of customers recommend
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Date created: 2016-08-02
"Terrible wrinkling and customer service"
Had carpet put in years ago, had trouble with wrinkling and bumps from
day one. We opened a complaint/claim. Stretched many times. Had it put
in the dining, living, family, master, guest bath and hallway.... Very
unhappy! Do yourself a favor, don't buy any of their products! The
company would not take any responsibility and it was expensive carpet!
Now we're finally replacing most if the areas, I am doing research so I
won't be purchasing anything from any of their products, no matter what
name they are under. Don't buy their products! If I can help one fellow
consumer then my time spent writing this was time well spent!
Date created: 2015-08-20
Name: G. Kirby
Location: Carthage, TN
"Problems with wrinkling"
We have had Lowe's Coronet carpeting stretched twice. It has been down
ten years now and although a durable carpet it does wrinkle & stretch.
It is another wrinkled mess right now, but I am not going to have it
stretched again. Next time I will steer clear of Lowe's.
Date created: 2014-02-06
Name: Michael Somerlott
Location: Kalamazoo, MI
I just had my living, dining and bedroom carpeted with Coronet
Carpet. Purchased from Lowes and love the texture. However since
one piece was came in the wrong length (32' not 42') that piece had to
be reordered. Seems that there was no problem with this because they
have lots of the same dyelot. When it arrived, there was a defect and
the carpet layers wouldn't touch it. Ordered a new piece with "manual
inspections" done at the warehouse. Came in with a similar problem. But layed it anyway. Even though it was the same dyelot the colors didn't match. And the thought that they would have done a manual inspection and caused delay. They didn't find the defect. Now Lowes has told me that they will replace it all. But I am afraid to order from this company again...
Date created: 2013-02-22
"Another Dissatisfied Customer!!"
We bought our carpet from Lowe's in fall 2008. In 2011 it started to
wrinkle on one spot. Now in 2012 wrinkles all over the place. There is
at least one in every room and hallway of our house. I had to have one
room re-stretched and they took off 2"-3" of excess carpet. I have been
asking Lowe's to do something about it for at least 3 months now. Lowe's
will not do crap to fix it...so far. Coronet / Beaulieu will not even
come out to look at it...so far. I suggest you look in more reviews
before buying this carpet!!
Date created: 2012-08-07
Name: Kathy Burge
Location: East Wenatchee
I purchased Coronet Carpet's Taos from Lowes with a 25 year warranty. I
purchased it in 2009 and am in the process of having in restretched for
the second time. I contacted Lowes who put in a claim with Coronet. They
came back and said they do not warrant the carpet for defects beyond one
year. I would not advise anyone to purchase their carpet since the
warranty is misleading.
Date created: 2010-10-29
Location: Logan, WV
I have owned my beautiful Coronet carpet for over 10 years,I installed it myself throughout the house,I like the texture of the carpet, it is still very soft and has proven durable throughout the years, I have never had it professionally cleaned,although I am planning on having it cleaned soon because I have recently acquired a pet Golden Retriever, and they aren't well known for having short hair.But hes a good Dog,Anyway, I have no complaints about my purchase, and would purchase this brand of carpeting again..I would recommend this brand to anyone because it should last you for the long haul.